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Ilias Pappas

Ilias Pappas

Professor

Department of Information Systems >

 

+47 38 14 14 49

+47 485 03 063

Office:
H1037 ( Universitetsveien 25, Kristiansand )
Office hours:
Link to my calendar below

Ilias Pappas is a Full Professor of Information Systems at the Department of Information Systems, University of Agder (UiA), Norway. 

He works at the Human-Centred AI (HCAI) research group. 

His research and teaching activities include data science and digital transformation, human-centered AI, user experience in different contexts, as well as digital marketing, e-services, and information technology adoption. He has a key interest in applications of fuzzy-set Qualitative Comparative Analysis (fsQCA). Pappas has led or worked on EU-funded projects (Horizon2020, Horizon Europe) and National Funded Projects (Research Council of Norway) among others. Focus has been on human-centered AI, data analytics, and innovation through collaboration platforms. 

He has published over 150 articles in peer reviewed journals and conferences including the European Journal of Information Systems, Human Relations, British Journal of Management, International Journal of Information Management, Information & Management, Journal of Business Research, European Journal of Marketing, Psychology & Marketing, Journal of Systems and Software.

He currently serves as an Associate Editor for the International Journal of Information Management, the Journal of Business Research, Communications of the AIS, Behaviour & Information Technology, and the International Journal of Information Management Data Insights. Also, he is an Executive Editor for Information Systems Frontiers journal.

Pappas has been a Guest Editor for the journals Information & Management, Technological Forecasting and Social Change, Information Systems Frontiers, Information Technology & People, International Journal of Electronic Commerce, International Journal of Information Management, and Information Systems and e-Business Management. He is or has been a track chair on Artificial Intelligence as well as on Big Data Analytics at the European Conference on Information Systems (ECIS), the Americas Conference on Information Systems (AMCIS), and the Mediterranean Conference on Information Systems (MCIS), and on Information Management at the IEEE Conference on Business Informatics (CBI).

He serves as the vice-chair of the IFIP Working Group 6.11: Communication Aspects of the E-World. Pappas is an ERCIM and Marie Skłodowska-Curie fellow.

Pappas is also a Full Professor at the Department of Computer Science, Norwegian University of Science and Technology, Norway.

 

Courses and teaching

Projects

For up to date information please visit the Human-Centered AI (HCAI) group webpage.

 

AGORA: trAining younG researchers On shaping MetaveRse for business and social vAlue

Period: 2023-2026

Funding Agency: European Commission, HORIZON-MSCA-2022-DN-01-01

Total amount: 4M Euro

AGORA project is a research and educational programme of doctoral studies which aims to train the next
generation of Metaverse researchers and practitioners who will be able to address the ecosystem challenges identified, and co-create new knowledge and solutions across sectors and industries. This is possible thanks to the close collaboration between academic and non-academic beneficiaries and associated partners, that promises to lead to superior understanding and potential, drawing from academic excellence (on Ethics and Information Sciences, Computing and Infrastructure, Business and Management) and hands on industrial insights (with focus on Innovation, business models, Human Resources, and Financial Technologies).
 

FAME – Federated decentralized trusted dAta Marketplace for Embedded finance

Total amount: 16M Euro

Period: 2023-2026

Funding Agency: European Commission, HORIZON-CL4-2022-DATA-01-04

FAME is a joint effort of world-class experts in data management, data technologies, the data economy, and digital finance to develop, deploy and launch to the global market a unique, trustworthy, energy-efficient, and secure federated data marketplace for Embedded Finance (EmFi). The FAME marketplace will alleviate the proclaimed limitations of centralized cloud marketplaces towards demonstrating the full potential of the data economy. In this direction, the project will enhance a state of the art data marketplace infrastructure (i.e., H2020 i3-Market marketplace) with novel functionalities.
 

AI4Users – Responsible Use of Artificial Intelligence through Design for Accountability and Intelligibility

Period: 2020-2024

Funding Agency: The Research Council of Norway, ICTPlus

Total amount: 20MNOK

The AI4Users project addresses the “black box” problem contributing to the responsible use of AI for the digitalisation of public services. The novelty of AI4Users is that it targets specifically non-experts extending the reach of research beyond data scientists. The project takes a human-centred perspective addressing the needs of different groups including citizens, case handlers at the operational level, middle managers and policy makers. Specifically the project includes a) design, prototyping and assessing tools enabling different categories of non-experts to maintain insight into AI applications, b) formalization of the design knowledge generated in actionable design principles, c) capacity building through collaborations between academia and the public sector nationally and internationally.
 

Frida@work: Investigating uncompleted chatbot conversations

Period: 2020-2021

Funding Agency: Norwegian Labour and Welfare Administration (NAV)

Total amount: 1MNOK
 

Learning Analytics in Practice to improve student engagement and performance in class.

Period: 2019-2021

Funding Agency: University of Agder, Norway

Total amount: 200KNOK

The project is focused on student-active forms of learning with the use of learning analytics (LAs). This can help us visualize the state of students’ (individuals and as a whole) knowledge and present the visualization to students, instructors and academic advisors. This can help students in facilitating their metacognitive activities and promoting self-reflection and awareness. Additionally, teachers would gain the precious insights in knowledge, progress and misconceptions of their students

Selected publications

Pappas, I. O., Mikalef, P., Giannakos, M. N., Krogstie, J., & Lekakos, G. (2018). Big data and business analytics ecosystems: paving the way towards digital transformation and sustainable societies. Information Systems and e-Business Management, 16(3).

Pappas, I. O. (2018). User experience in personalized online shopping: a fuzzy-set analysis. European Journal of Marketing, 52 (7/8), 1679-1703.

Mikalef, P., Pappas, I. O., Krogstie, J., & Giannakos, M. (2018). Big data analytics capabilities: a systematic literature review and research agenda. Information Systems and e-Business Management, 16(3), 547-578.

Berg, V., Birkeland, J., Pappas, I. O., & Jaccheri, L. (2018). The Role of Data Analytics in Startup Companies: Exploring Challenges and Barriers. In Conference on e-Business, e-Services and e-Society (pp. 205-216). Springer, Cham.

Berg, V., Birkeland, J., Nguyen-Duc, A., Pappas, I., & Jaccheri, L. (2018). Software Startup Engineering: A Systematic Mapping Study. Journal of Systems and Software.

Papamitsiou, Z., Economides, A. A., Pappas, I. O., & Giannakos, M. N. (2018, March). Explaining learning performance using response-time, self-regulation and satisfaction from content: an fsQCA approach. In Proceedings of the 8th International Conference on Learning Analytics and Knowledge (pp. 181-190). ACM.

Pappas, I., Jaccheri, L., Mikalef, P., & Giannakos, M. (2017). Social Innovation and Social Entrepreneurship through Big Data: Developing a Research Agenda. In 11th Mediterranean Conference on Information Systems (MCIS), Genoa, Italy.

Pappas, I. O., Giannakos, M. N., & Sampson, D. G. (2017). Fuzzy set analysis as a means to understand users of 21st-century learning systems: The case of mobile learning and reflections on learning analytics research. Computers in Human Behavior.

Pappas, I. O., Giannakos, M. N., Jaccheri, L., & Sampson, D. G. (2017). Assessing student behavior in computer science education with an fsQCA approach: The role of gains and barriers. ACM Transactions on Computing Education (TOCE), 17(2), 10.

Pappas, I. O., Kourouthanassis, P. E., Giannakos, M. N., & Chrissikopoulos, V. (2017). Sense and sensibility in personalized e‐commerce: How emotions rebalance the purchase intentions of persuaded customers. Psychology & Marketing, 34(10), 972-986.

Pappas, I. O., Kourouthanassis, P. E., Giannakos, M. N., & Lekakos, G. (2017). The interplay of online shopping motivations and experiential factors on personalized e-commerce: A complexity theory approach. Telematics and Informatics, 34(5), 730-742.

Pappas, I. O., Kourouthanassis, P. E., Giannakos, M. N., & Chrissikopoulos, V. (2016). Explaining online shopping behavior with fsQCA: The role of cognitive and affective perceptions. Journal of Business Research, 69(2), 794-803.

Pappas, I. O., Giannakos, M. N., & Jaccheri, L. (2016, July). Investigating factors influencing students' intention to dropout computer science studies. In Proceedings of the 2016 ACM Conference on Innovation and Technology in Computer Science Education (pp. 198-203). ACM.

Scientific publications

  • Bley, Katja; Pappas, Ilias; Strahringer, Susanne (2024). A Configurational Approach to Maturity Model Development – Using fsQCA to Build a Multiple-Pathway Maturity Model. Communications of the Association for Information Systems. ISSN: 1529-3181. 54s 75 - 132. doi:10.17705/1CAIS.05405.
  • Fosso Wamba, Samuel; Queiroz, Maciel M.; Pappas, Ilias; Sullivan, Yulia (2024). Artificial Intelligence Capability and Firm Performance: A Sustainable Development Perspective by the Mediating Role of Data-Driven Culture. Information Systems Frontiers. ISSN: 1387-3326. doi:10.1007/s10796-023-10460-z.
  • Crivellari, Ilaria; Pappas, Ilias (2024). Beyond the Digital Divide: Exploring Immigrants’ Pathways to Digital Citizenship. ICIS 2024 Proceedings. ISBN: 000-000-00-0000-0. Association for Information Systems (AIS). 19.
  • Schmager, Stefan; Pappas, Ilias; Vasilakopoulou, Polyxeni (2024). Citizens-Focused Design Principles for Human-Centered AI in Public Services. AMCIS 2024 Proceedings. ISBN: 9781958200117. Association for Information Systems (AIS). Paper Number 1822.
  • Schmager, Stefan; Gupta, Samrat; Pappas, Ilias; Vassilakopoulou, Polyxeni (2024). Designing for AI Transparency in Public Services: A User-Centred Study of Citizens’ Preferences. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 14720s 237 - 253.
  • Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vassilakopoulou, Polyxeni (2024). Exploring citizens' stances on AI in public services: A social contract perspective. Data & Policy. ISSN: 2632-3249. 6doi:10.1017/dap.2024.13.
  • Khan, Eijaz Ahmed; Hossain, Mohammad Alamgir; Jahed, Mohammed Abu; Akter, Rabeya; Pappas, Ilias (2024). Green strategic leadership capability: Construct development and measurement validation. Journal of Cleaner Production. ISSN: 0959-6526. 450doi:10.1016/j.jclepro.2024.141575.
  • Pattanaik, Prasanta Kumar; Gupta, Shivam; Pani, Ashis K.; Himanshu, Urmii; Pappas, Ilias (2024). Impact of Inter and Intra Organizational Factors in Healthcare Digitalization: a Conditional Mediation Analysis. Information Systems Frontiers. ISSN: 1387-3326. doi:10.1007/s10796-024-10522-w.
  • Griva, Anastasia; Kruse, Leona Chandra; Hattinger, Monika; Högberg, Karin; Pappas, Ilias; Conboy, Kieran (2024). Making space for time: Strategies for the design of time-aware hybrid work. Information Systems Journal. ISSN: 1350-1917. doi:10.1111/isj.12552.
  • Błachnio, Agata; Przepiórka, Aneta; Gorbaniuk, Oleg; Abreu, Ana Maria; Bendayan, Rebecca; Ben-Ezra, Menachem; Benvenuti, Martina; Durak, Mithat; Senol-Durak, Emre; Makita, Meiko; McNeill, Monika; Seidman, Gwendolyn; Wu, Anise M.S.; Blanca, Maria J.; Angeluci, Alan; Čuš Babić, Nenad; Brkljacic, Tihana; Ciobanu, Adela Magdalena; Ivanova, Ana; Giannakos, Michail; Gorbaniuk, Julia; Holdoš, Juraj; Malik, Sadia; Mahmoud, Ali Bassam; Milanovic, Anita; Musil, Bojan; Pappas, Ilias; Popa, Camelia; Pantic, Igor; Rando, Belen; D'Souza, Lancy; Wołonciej, Mariusz; Vanden Abeele, Mariek M. P.; Yafi, Eiad; Yu, Shu M.; Elphinston, Rachel A.; Mazzoni, Elvis (2024). Measurement invariance of the Facebook intrusion questionnaire across 25 countries. International Journal of Psychology (IJP). ISSN: 0020-7594. doi:10.1002/ijop.13227.
  • Butler Wang, Fredrik Wilhelm; Pappas, Ilias; Vassilakopoulou, Polyxeni (2024). Operationalizing Algorithmic Fairness: Empirical Study and Framework Proposal. Proceedings of the 29th UK Academy for Information Systems (UKAIS) International Conference. ISBN: 978-1-7390875-1-7. Association for Information Systems (AIS). 22.
  • Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni; Purao, Sandeep Ramakant (2024). Responsible AI Principles: Findings from an Empirical Study on Practitioners' Perceptions. Proceedings of the 29th UK Academy for Information Systems (UKAIS) International Conference. ISBN: 978-1-7390875-1-7. Association for Information Systems (AIS). 1.
  • Kusal, Sheetal; Patil, Shruti; Choudrie, Jyoti; Kotecha, Ketan; Vora, Deepali; Pappas, Ilias (2023). A systematic review of applications of natural language processing and future challenges with special emphasis in text-based emotion detection. Artificial Intelligence Review. ISSN: 0269-2821. doi:10.1007/s10462-023-10509-0.
  • Queiroz, Maciel M.; Fosso Wamba, Samuel; Raut, Rakesh D.; Pappas, Ilias (2023). Does Resilience Matter for Supply Chain Performance in Disruptive Crises with Scarce Resources?. British Journal of Management. ISSN: 1045-3172. doi:10.1111/1467-8551.12748.
  • Tasoulis, Konstantinos; Pappas, Ilias; Vlachos, Pavlos; Oruh, Emeka Smart (2023). Employee reactions to planned organizational culture change: A configurational perspective. Human Relations. ISSN: 0018-7267. doi:10.1177/00187267231183305.
  • Erdvik, Magnus; Intaraphasuk, Kantasit; Pappas, Ilias; Vassilakopoulou, Polyxeni (2023). Establishing a Health Data Marketplace: A Framework for Success. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 14316doi:10.1007/978-3-031-50040-4_17.
  • Intaraphasuk, Kantasit; Erdvik, Magnus; Pappas, Ilias; Vassilakopoulou, Polyxeni (2023). Establishing a Health Data Marketplace: Insights from Stakeholder Interviews. Reports of the European Society for Socially Embedded Technologies. ISSN: 2510-2591. doi:10.48340/ihc2023_pd018.
  • Ødeskaug, Christian Aleksander Aamlid; Gjertsen, Tord Vetle; Gupta, Samrat; Pappas, Ilias (2023). Exploring Willingness to Adopt Contact Tracing Applications: A Study with Norwegian Citizens. International Journal of Business Science and Applied Management. ISSN: 1753-0296. 18 (2). s 1 - 16.
  • Eriksson, Christer; Olsen, Kristian Mareno Matre; Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni (2023). Human-AI Collaboration in Public Services: The Case of Sick Leave Case Handling. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 14316s 41 - 53. doi:10.1007/978-3-031-50040-4_4.
  • Opland, Leif Erik; Bley, Katja; Pappas, Ilias (2023). Is Motivation always the Key? – Antecedents of Employee-Driven Digital Innovation. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS). ISSN: 1530-1605. s 4818 - 4827.
  • Akbarighatar, Pouria; Pappas, Ilias; Vasilakopoulou, Polyxeni (2023). JUSTICE AS FAIRNESS: A HIERARCHICAL FRAMEWORK OF RESPONSIBLE AI PRINCIPLES. Proceedings of the European Conference on Information Systems ECIS 2023. ISBN: 978-1-958200-08-7. Association for Information Systems (AIS). Conference paper 79.
  • Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni (2023). Practices for Responsible AI: Findings from Interviews with Experts. The 29th Americas Conference on Information Systems (AMCIS). ISBN: 978-1-958200-05-6. Association for Information Systems (AIS). Conference paper 1217.
  • Pappas, Ilias; Vassilakopoulou, Polyxeni; Kruse, Leona Chandra; Purao, Sandeep (2023). Practicing Effective Stakeholder Engagement for Impactful Research. IEEE Transactions on Technology and Society. ISSN: 2637-6415. 4 (3). s 248 - 254. doi:10.1109/TTS.2023.3296991.
  • Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vasilakopoulou, Polyxeni (2023). What do citizens think of AI adoption in public services? Exploratory research on citizen attitudes through a social contract lens. 56th Hawaii International Conference on System Sciences (HICSS 2023). ISBN: 978-0-9981331-6-4. ScholarSpace. Chapter. s 4472 - 4481.
  • Dwivedi, Yogesh K.; Kshetri, Nir; Hughes, Laurie; Slade, Emma Louise; Jeyaraj, Anand; Kar, Arpan Kumar; Baabdullah, Abdullah M.; Koohang, Alex; Raghavan, Vishnupriya; Ahuja, Manju; Albanna, Hanaa; Albashrawi, Mousa Ahmad; Al-Busaidi, Adil S.; Balakrishnan, Janarthanan; Barlette, Yves; Basu, Sriparna; Bose, Indranil; Brooks, Laurence; Buhalis, Dimitrios; Carter, Lemuria; Chowdhury, Soumyadeb; Crick, Tom; Cunningham, Scott W.; Davies, Gareth H.; Davison, Robert M.; Dé, Rahul; Dennehy, Denis; Duan, Yanqing; Dubey, Rameshwar; Dwivedi, Rohita; Edwards, John S.; Flavián, Carlos; Gauld, Robin; Grover, Varun; Hu, Mei-Chih; Janssen, Marijn; Jones, Paul; Junglas, Iris; Khorana, Sangeeta; Kraus, Sascha; Larsen, Kai R.; Latreille, Paul; Laumer, Sven; Malik, F. Tegwen; Mardani, Abbas; Mariani, Marcello; Mithas, Sunil; Mogaji, Emmanuel; Nord, Jeretta Horn; O'Connor, Siobhan; Okumus, Fevzi; Pagani, Margherita; Pandey, Neeraj; Papagiannidis, Savvas; Pappas, Ilias; Pathak, Nishith; Pries-Heje, Jan; Raman, Ramakrishnan; Rana, Nripendra P.; Rehm, Sven-Volker; Ribeiro-Navarrete, Samuel; Richter, Alexander; Rowe, Frantz; Sarker, Suprateek; Stahl, Bernd Carsten; Tiwari, Manoj Kumar; van der Aalst, Wil; Venkatesh, Viswanath; Viglia, Giampaolo; Wade, Michael; Walton, Paul; Wirtz, Jochen; Wright, Ryan (2023). “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy. International Journal of Information Management. ISSN: 0268-4012. 71doi:10.1016/j.ijinfomgt.2023.102642.
  • Vassilakopoulou, Polyxeni; Pappas, Ilias (2022). AI/Human Augmentation: A Study on Chatbot – Human Agent Handovers. IFIP Advances in Information and Communication Technology. ISSN: 1868-4238. 660s 118 - 123. doi:10.1007/978-3-031-17968-6_8.
  • Bley, Katja; Hentschel, Raoul; Pappas, Ilias (2022). An Information Systems Design Theory for Digital Broker Platforms. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 13229s 5 - 16. doi:10.1007/978-3-031-06516-3_1.
  • Hossain, Mohammad Alamgir; Quaddus, Mohammed; Warren, Matthew; Akter, Shahriar; Pappas, Ilias (2022). Are you a cyberbully on social media? Exploring the personality traits using a fuzzy-set configurational approach. International Journal of Information Management. ISSN: 0268-4012. 66doi:10.1016/j.ijinfomgt.2022.102537.
  • Polyviou, Ariana; Pappas, Ilias (2022). Chasing Metaverses: Reflecting on Existing Literature to Understand the Business Value of Metaverses. Information Systems Frontiers. ISSN: 1387-3326. doi:10.1007/s10796-022-10364-4.
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon (2022). Deriving Design Principles for AI-Adaptive Learning Systems: Findings from Interviews with Experts. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 13454s 82 - 94. doi:10.1007/978-3-031-15342-6_7.
  • Vassilakopoulou, Polyxeni; Haug, Arve; Salvesen, Leif Martin; Pappas, Ilias (2022). Developing human/AI interactions for chat-based customer services: lessons learned from the Norwegian government. European Journal of Information Systems. ISSN: 0960-085X. doi:10.1080/0960085X.2022.2096490.
  • Grøder, Charlotte Husom; Schmager, Stefan; Parmiggiani, Elena; Vassilakopoulou, Polyxeni; Pappas, Ilias; Papavlasopoulou, Sofia (2022). Educating about Responsible AI in IS: Designing a course based on Experiential Learning. ICIS 2022 Proceedings. ISBN: 978-1-958200-03-2. Association for Information Systems (AIS). Kapittel.
  • Opland, Leif Erik; Smite, Darja; Pappas, Ilias (2022). FACILITATING EMPLOYEE-DRIVEN DIGITAL INNOVATION THROUGH THE USE OF HACKATHONS – A CASE STUDY. The 14th Mediterranean Conference on Information Systems (MCIS 2022). Acting in the digital society: moving towards a sustainable future. ISBN: 978-88-87173-05-5. Association for Information Systems (AIS). 15.
  • Hossain, Mohammad Alamgir; Chowdhury, Md. Maruf Hossan; Pappas, Ilias; Metri, Bhimaraya; Hughes, Laurie; Dwivedi, Yogesh K. (2022). Fake news on Facebook and their impact on supply chain disruption during COVID-19. Annals of Operations Research. ISSN: 0254-5330. doi:10.1007/s10479-022-05124-1.
  • Opland, Leif Erik; Pappas, Ilias (2022). How Can Hackathons Facilitate Employee-Driven Digital Innovation in Public Organizations?. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 13454s 231 - 237. doi:10.1007/978-3-031-15342-6_18.
  • Dwivedi, Yogesh K.; Hughes, Laurie; Baabdullah, Abdullah M.; Ribeiro-Navarrete, Samuel; Giannakis, Mihalis; Al-Debei, Mutaz M.; Dennehy, Denis; Metri, Bhimaraya; Buhalis, Dimitrios; Cheung, Christy M.K.; Conboy, Kieran; Doyle, Ronan; Dubey, Rameshwar; Dutot, Vincent; Felix, Reto; Goyal, D.P.; Gustafsson, Anders; Hinsch, Chris; Jebabli, Ikram; Janssen, Marijn; Kim, Young-Gab; Kim, Jooyoung; Koos, Stefan; Kreps, David; Kshetri, Nir; Kumar, Vikram; Ooi, Keng-Boon; Papagiannidis, Savvas; Pappas, Ilias; Polyviou, Ariana; Park, Sang-Min; Pandey, Neeraj; Queiroz, Maciel M.; Raman, Ramakrishnan; Rauschnabel, Philipp A.; Shirish, Anuragini; Sigala, Marianna; Spanaki, Konstantina; Wei-Han Tan, Garry; Tiwari, Manoj Kumar; Viglia, Giampaolo; Wamba, Samuel Fosso (2022). Metaverse beyond the hype: Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy. International Journal of Information Management. ISSN: 0268-4012. 66doi:10.1016/j.ijinfomgt.2022.102542.
  • Polyviou, Ariana; Pappas, Ilias (2022). Metaverses and Business Transformation. IFIP Advances in Information and Communication Technology. ISSN: 1868-4238. 660s 314 - 319. doi:10.1007/978-3-031-17968-6_25.
  • Bley, Katja; Rønningen, Martin Holthe; Spagnoletti, Paolo; Pappas, Ilias (2022). The Potential of Big Data Analytics for Decision Support in Sports–The Case of Soccer. AMCIS 2022 PROCEEDINGS. ISBN: 978-1-958200-00-1. Association for Information Systems (AIS). Chapter. s 1 - 11.
  • Bley, Katja; Fredriksen, Simen Fredrik Brunvand; Skjærvik, Mats Eide; Pappas, Ilias (2022). The Role of Organizational Culture on Artificial Intelligence Capabilities and Organizational Performance. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 13454s 13 - 24. doi:10.1007/978-3-031-15342-6_2.
  • Tisland, Ingvild; Sodefjed, Marthe Løvsland; Vassilakopoulou, Polyxeni; Pappas, Ilias (2022). The Role of Quality, Trust, and Empowerment in Explaining Satisfaction and Use of Chatbots in e-government. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 13454s 279 - 291. doi:10.1007/978-3-031-15342-6_22.
  • Sharma, Kshitij; Pappas, Ilias; Papavlasopoulou, Sofia; Giannakos, Michail (2022). Wearable Sensing and Quantified-self to explain Learning Experience. International Conference on Advanced Learning Technologies (ICALT). ISSN: 2161-3761. doi:10.1109/ICALT55010.2022.00048.
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon (2021). AI-enabled adaptive learning systems: A systematic mapping of the literature. Computers & Education: Artificial Intelligence (CAEAI). 2 (2021). s 1 - 12. doi:10.1016/j.caeai.2021.100017.
  • Mygland, Morten Johan; Schibbye, Morten; Pappas, Ilias; Vasilakopoulou, Polyxeni (2021). Affordances in Human-Chatbot Interaction: A Review of the Literature.. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12896s 3 - 17. doi:10.1007/978-3-030-85447-8_1.
  • Choudrie, Jyoti; Patil, Shruti; Kotecha, Ketan; Matta, Nikhil; Pappas, Ilias (2021). Applying and Understanding an Advanced, Novel Deep Learning Approach: A Covid 19, Text Based, Emotions Analysis Study. Information Systems Frontiers. ISSN: 1387-3326. doi:10.1007/s10796-021-10152-6.
  • Pappas, Ilias; Thapa, Devinder (2021). Big Data Analytics Affordances for Social Innovation: A Theoretical Framework. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12896s 144 - 149. doi:10.1007/978-3-030-85447-8_13.
  • Opland, Leif Erik; Jaccheri, Maria Letizia; Pappas, Ilias; Engesmo, Jostein (2021). EMPLOYEE-DRIVEN DIGITAL INNOVATION IN PUBLIC ORGANIZATIONS – A CASE STUDY. The 25th Pacific Asia Conference on Information Systems. PACIS 2021 - Virtual Duration: 12 July to 14 July 2021.. ISBN: 978-1-7336325-7-7. Association for Information Systems (AIS). 256.
  • Pappas, Ilias; Woodside, Arch G. (2021). Fuzzy-set Qualitative Comparative Analysis (fsQCA): Guidelines for research practice in Information Systems and marketing. International Journal of Information Management. ISSN: 0268-4012. 58s 1 - 23. doi:10.1016/j.ijinfomgt.2021.102310.
  • Niforatos, Evangelos; Tran, Camilla; Pappas, Ilias; Giannakos, Michail (2021). Goalkeeper: A Zero-Sum Exergame for Motivating Physical Activity. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12934s 65 - 86. doi:10.1007/978-3-030-85613-7_5.
  • Dennehy, Denis; Pappas, Ilias; Wamba, Samuel Fosso; Michael, Katina (2021). Guest editorial: Socially responsible information systems development: the role of AI and business analytics. Information Technology Journal. ISSN: 1812-5638. 34 (6). s 1541 - 1550. doi:10.1108/ITP-10-2021-871.
  • Bley, Katja; Pappas, Ilias; Strahringer, Susanne (2021). INNOVATION CAPABILITY IN SMALL INDUSTRIAL COMPANIES–A SET THEORETIC APPROACH TO MATURITY MODELS. Proceedings of the European Conference on Information Systems (ECIS) 2021. ISBN: 978-1-7336325-6-0. Association for Information Systems (AIS). 1363.
  • Pappas, Ilias; Giannakos, Michail (2021). Rethinking Learning Design in IT Education During a Pandemic. Frontiers in Education. ISSN: 2504-284X. 6s 1 - 8. doi:10.3389/feduc.2021.652856.
  • Giannakos, Michail; Mikalef, Patrick; Pappas, Ilias (2021). Systematic literature review of E-learning capabilities to enhance organizational learning. Information Systems Frontiers. ISSN: 1387-3326. s 1 - 17. doi:10.1007/s10796-020-10097-2.
  • Meadows, Maureen; Merendino, Alessandro; Dibb, Sally; Garcia-Perez, Alexeis; Hinton, Matthew; Papagiannidis, Savvas; Pappas, Ilias; Wang, Huamao (2022). Tension in the data environment: How organisations can meet the challenge. Technological Forecasting and Social Change. ISSN: 0040-1625. 175doi:10.1016/j.techfore.2021.121315.
  • Al-Musawi, Ali Saad Jawad; Yang, Erik; Bley, Katja; Thapa, Devinder; Pappas, Ilias (2021). The Role of Citizens’ Familiarity, Privacy Concerns, and Trust on Adoption of Smart Services. NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN: 1892-0713. 2021 (2).
  • Hofmann, Sara; Pappas, Ilias (2021). Understanding Civic Engagement on Social Media Based on Users’ Motivation to Contribute. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12849s 27 - 39. doi:10.1007/978-3-030-82824-0_3.
  • Berg, Vebjørn; Birkeland, Jørgen; Nguyen Duc, Anh; Pappas, Ilias; Jaccheri, Maria Letizia (2020). Achieving agility and quality in product development -an empirical study of hardware startups. Journal of Systems and Software. ISSN: 0164-1212. 167doi:10.1016/j.jss.2020.110599.
  • Pappas, Ilias; Sharma, Kshitij; Mikalef, Patrick; Giannakos, Michail (2020). How Quickly Can We Predict Users’ Ratings on Aesthetic Evaluations of Websites? Employing Machine Learning on Eye-Tracking Data. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12067s 429 - 440. doi:10.1007/978-3-030-45002-1_37.
  • Pappas, Ilias; Papavlasopoulou, Sofia; Mikalef, Patrick; Giannakos, Michail (2020). Identifying the combinations of motivations and emotions for creating satisfied users in SNSs: An fsQCA approach. International Journal of Information Management. ISSN: 0268-4012. 53doi:10.1016/j.ijinfomgt.2020.102128.
  • Karki, Yashoda; Pappas, Ilias (2020). Investigating Aid Effectiveness in Developing Countries : The Case of Nepal. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12067s 338 - 344. doi:10.1007/978-3-030-45002-1_29.
  • Berg, Vebjørn; Birkeland, Jørgen; Nguyen Duc, Anh; Khan, Khalid; Pappas, Ilias; Jaccheri, Maria Letizia (2020). Key Influencing Factors in Early-Stage Hardware Startups: A Trilateral Model of Speed, Resource, and Quality. Fundamentals of Software Startups : Essential Engineering and Business Aspects. ISBN: 978-3-030-35983-6. Springer Nature. Chapter. s 281 - 297.
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon (2020). Learning Environments in the 21st Century: A Mapping of the Literature. Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation. IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2020, Tiruchirappalli, India, December 18–19, 2020, Proceedings, Part I. ISBN: 978-3-030-64849-7. Springer. Article. s 67 - 76.
  • Ahamed, AFM Jalal; Pappas, Ilias (2020). Revisiting the Trust–Commitment and Export Performance Link: A Qualitative Comparative Analysis (QCA) Approach. Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation. IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2020, Tiruchirappalli, India, December 18–19, 2020, Proceedings, Part II. ISBN: 978-3-030-64861-9. Springer. Paper 5.
  • Mikalef, Patrick; Sharma, Kshitij; Pappas, Ilias; Giannakos, Michail (2020). Seeking Information on Social Commerce: An Examination of the Impact of User- and Marketer-generated Content Through an Eye-tracking Study. Information Systems Frontiers. ISSN: 1387-3326. 23s 1273 - 1286. doi:10.1007/s10796-020-10034-3.
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon (2020). Systematic Literature Mapping on AI-enabled Contemporary Learning Systems. 26th Americas Conference on Information Systems, AMCIS 2020. ISBN: 978-1-7336325-4-6. Association for Information Systems (AIS). Paper 4.
  • Opland, Leif Erik; Jaccheri, Maria Letizia; Engesmo, Jostein; Pappas, Ilias (2020). Toward Employee-Driven Digital Innovation in Public Organizations Through the Use of Action Design Research. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12067 LNCSs 39 - 45. doi:10.1007/978-3-030-45002-1_4.
  • Opland, Leif Erik; Jaccheri, Maria Letizia; Pappas, Ilias; Engesmo, Jostein (2020). Utilising the innovation potential - A systematic literature review on employee-driven digital innovation. Liberty, Equality, and Fraternity in a Digitizing World - 28th European Conference on Information Systems (ECIS 2020) - an Online AIS Conference, June 15-17.. ISBN: 978-1-7336325-1-5. Association for Information Systems (AIS). 89.
  • Papamitsiou, Zacharoula; Pappas, Ilias; Sharma, Kshitij; Giannakos, Michail (2020). Utilizing multimodal data through fsQCA to explain engagement in adaptive learning. IEEE Transactions on Learning Technologies. ISSN: 1939-1382. 13 (4). s 689 - 703. doi:10.1109/TLT.2020.3020499.
  • Pappas, Ilias; Papavlasopoulou, Sofia (2019). Experience, motivations and confirmation of expectations in SNS satisfaction. MCIS 2019 PROCEEDINGS. ISBN: 978-0-9966831-8-0. Association for Information Systems (AIS). paper.
  • Sharma, Kshitij; Pappas, Ilias; Papavlasopoulou, Sofia; Giannakos, Michail (2019). Towards Automatic and Pervasive Physiological Sensing of Collaborative Learning. A Wide Lens: Combining Embodied, Enactive, Extended, and Embedded Learning in Collaborative Settings. 13th International Conference on Computer Supported Collaborative Learning (CSCL) 2019, Volume 2.. ISBN: 978-1-7324672-4-8. International Society of the Learning Sciences. Paper. s 684 - 687.
  • Mikalef, Patrick; Krogstie, John; van de wetering, Rogier; Pappas, Ilias (2018). A Stage Model for Uncovering Inertia in Big Data Analytics Adoption. PACIS 2018 Proceedings - Opportunities and Challenges for the Digitized Society: Are We Ready? : Pacific Asia Conference on Information Systems (PACIS 2018). ISBN: 978-4-902590-83-8. Association for Information Systems (AIS). Kapittel.
  • Vilarinho, Thomas; Floch, Jacqueline; Oliveira, Manuel Fradinho; Dinant, Inès; Pappas, Ilias; Mora, Simone (2018). Developing a Social Innovation Methodology in the Web 2.0 Era. Internet Science - INSCI 2017 International Workshops IFIN, DATA ECONOMY, DSI, and CONVERSATIONS - LNCS10750. ISBN: 978-3-319-77546-3. Springer Nature. Artikkel. s 168 - 183.
  • Pappas, Ilias; Mora, Simone; Jaccheri, Maria Letizia; Mikalef, Patrick (2018). Empowering Social Innovators through Collaborative and Experiential Learning. EDUCON 2018 - Emerging Trends and Challenges of Engineering Education Education. ISBN: 978-1-5386-2957-4. IEEE. Paper. s 1080 - 1088.
  • Vilarinho, Thomas; Pappas, Ilias; Mora, Simone; Dinant, Inès; Floch, Jacqueline; Oliveira, Manuel Fradinho; Jaccheri, Maria Letizia (2018). Experimenting a Digital Collaborative Platform for Supporting Social Innovation in Multiple Settings. Innovations for Community Services : 18th International Conference, I4CS 2018, Žilina, Slovakia, June 18-20, 2018 : Proceedings. ISBN: 978-3-319-93407-5. Springer. Artikkel. s 142 - 157.
  • Papamitsiou, Zacharoula; Economides, Anastasios; Pappas, Ilias; Giannakos, Michail (2018). Explaining learning performance using response-time, self-regulation and satisfaction from content: an fsQCA approach. LAK '18 Proceedings of the 8th International Conference on Learning Analytics and Knowledge. ISBN: 978-1-4503-6400-3. Association for Computing Machinery (ACM). Full Papers. s 181 - 190.
  • Mikalef, Patrick; Krogstie, John; van de wetering, Rogier; Pappas, Ilias (2018). Information Governance in the Big Data Era: Aligning Organizational Capabilities. Proceedings of the 51st Hawaii International Conference on System Sciences 2018 (HICSS-51). ISBN: 978-0-9981331-1-9. Association for Information Systems (AIS). Chapter. s 4911 - 4920.
  • Berg, Vebjørn; Birkeland, Jørgen; Pappas, Ilias; Jaccheri, Maria Letizia (2018). The role of data analytics in startup companies: Exploring challenges and barriers. 17th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2018 Proceedings. ISBN: 978-3-030-02131-3. Springer. 11195 LNCS. s 205 - 216.
  • Pappas, Ilias; Papavlasopoulou, Sofia; Giannakos, Michail; Sampson, Demetrios G. (2017). An Exploratory Study on the Influence of Cognitive and Affective Characteristics in Programming-Based Making Activities. 2017 IEEE 17th International Conference on Advanced Learning Technologies (ICALT). ISBN: 978-1-5386-3870-5. IEEE (Institute of Electrical and Electronics Engineers). Full Paper. s 507 - 511.
  • Pappas, Ilias; Mikalef, Patrick; Kourouthanassis, Panos; Giannakos, Michail (2017). Fuzzy-Set Analysis to Understand User Experience in Mobile Applications. The 23rd Americas Conference on Information Systems (AMCIS). ISBN: 978-0-9966831-4-2. Association for Information Systems. Conference proceedings.
  • Pappas, Ilias; Jaccheri, Maria Letizia; Mikalef, Patrick; Giannakos, Michail (2017). Social Innovation And Social Entrepreneurship Through Big Data: Developing A Reseach Agenda. The 11th Mediterranean Conference on Information Systems (MCIS). ISBN: 979-12-200-2287-3. Association for Information Systems. 12.
  • Pappas, Ilias; Mikalef, Patrick; Giannakos, Michail; Pavlou, Paul (2017). Value Co-Creation and Trust in Social Commerce: An fsQCA approach. The 25th European Conference on Information Systems (ECIS). ISBN: 978-989-207655-3. Association for Information Systems. ECIS.
  • Mikalef, Patrick; Pappas, Ilias; Giannakos, Michail (2017). Value co-creation and purchase intention in social commerce: The enabling role of word-of-mouth and trust. The 23rd Americas Conference on Information Systems (AMCIS). ISBN: 978-0-9966831-4-2. Association for Information Systems. Conference proceedings.
  • Mikalef, Patrik; Pappas, Ilias; Giannakos, Michail; Krogstie, John; Lekakos, George (2016). Big Data and Strategy: A research Framework. THE 10th MEDITERRANEAN CONFERENCE ON INFORMATION SYSTEMS (MCIS 2016). ISBN: 978-9963-711-42-0. Association for Information Systems. MCIS.
  • Pappas, Ilias; Giannakos, Michail; Jaccheri, Maria Letizia (2016). Investigating Factors Influencing Students' Intention to Dropout Computer Science Studies. Proceedings of the 2016 ACM Conference on Innovation and Technology in Computer Science Education. ISBN: 978-1-4503-4231-5. Association for Computing Machinery (ACM). CS Education Research. s 198 - 203.
  • Leftheriotis, Ioannis; Giannakos, Michail; Pappas, Ilias (2016). Social Media Use For Work: Does Work Experience Really Matter?. THE 10th MEDITERRANEAN CONFERENCE ON INFORMATION SYSTEMS (MCIS 2016). ISBN: 978-9963-711-42-0. Association for Information Systems. MCIS.
  • Pappas, Ilias; Mikalef, Patrik; Giannakos, Michail (2016). User Experience in Personalized E-Commerce: A Configurational Approach. AMCIS 2016 Proceedings, San Diego CA, August 11-14, 2016. ISBN: 978-0-9966831-2-8. Association for Information Systems. HCI.
  • Papagiannidis, Savvas; Alamanos, Eleftherios; Gupta, Suraksha; Dwivedi, Yogesh K.; Mäntymäki, Matti; Pappas, Ilias (2022). The Role of Digital Technologies in Shaping the Post-Pandemic World: 21st IFIP WG 6.11 Conference on e-business, e-services, e-society. ISBN: 978-3-031-15341-9. Springer Nature. s 750.
  • Dennehy, Denis; Griva, Anastasia; Pouloudi, Nancy; Dwivedi, Yogesh K.; Pappas, Ilias; Mäntymäki, Matti (2021). Responsible AI and Analytics for an Ethical and Inclusive Digitized Society. ISBN: 978-3-030-85447-8. Springer Publishing Company. s 788.
  • Hattingh, Marié; Matthee, Machdel; Smuts, Hanlie; Pappas, Ilias; Dwivedi, Yogesh K.; Mäntymäki, Matti (2020). Responsible Design, Implementation and Use of Information and Communication Technology (Part II). ISBN: 978-3-030-45002-1. Springer Nature.
  • Hattingh, Marié; Matthee, Machdel; Smuts, Hanlie; Pappas, Ilias; Dwivedi, Yogesh K.; Mäntymäki, Matti (2020). Responsible Design, Implementation and Use of Information and Communication Technology (Part I). ISBN: 978-3-030-44999-5. Springer Nature.
  • Pappas, Ilias; Mikalef, Patrick; Dwivedi, Yogesh K.; Jaccheri, Maria Letizia; Krogstie, John; Mäntymäki, M (2020). Digital Transformation for a Sustainable Society in the 21st Century: I3E 2019 IFIP WG 6.11 International Workshops Trondheim, Norway, September 18–20, 2019 Revised Selected Papers. ISBN: 978-3-030-39633-6. Springer. s 177.
  • Pappas, Ilias; Mikalef, Patrick; Dwivedi, Yogesh K.; Jaccheri, Maria Letizia; Krogstie, John; Mäntymäki, Matti (2019). Digital Transformation for a Sustainable Society in the 21st Century. 18th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2019, Trondheim, Norway, September 18–20, 2019, Proceedings. ISBN: 978-3-030-29374-1. Springer Publishing Company. s 811.
  • Pappas, Ilias; Vassilakopoulou, Polyxeni (2024). Human AI Teaming.

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