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Stefan Schmager

Stefan Schmager

PhD Research Fellow

Department of Information Systems >

 

+47 38 14 15 08

Office:
H1073 ( Universitetsveien 25, Kristiansand )

I hold a B.A. in Information Design from Stuttgart Media University in Germany and a M.Sc. in Interaction Design from the Cyprus University of Technology and Tallinn University. For almost a decade I have worked as an Interaction- and User Experience Designer in design agencies, academic research projects, startups as well as international software companies. I was involved in various AI product development projects, working with data scientists and engineers on technologies like computer vision, natural language processing as well as building virtual agents. Previous to my time as a designer, I was also working within the public service, specifically the federal employment agency in Germany for about seven years.

Research interests

I've always been fascinated by the question of what it means to be a designer and how design as a discipline can contribute to a more just and sustainable world? Design as a discipline gets constantly overlooked and underutilized in the development of new technologies. But it's my firm belief that design knowledge and skills are crucial assets in mitigating biases, discrimination and to enable human flourishing. To craft the required changes and to define novel competencies and knowledge is what motivates me.

Projects

AI4Users 

Selected publications

Schmager S., Sousa S. (2021) A Toolkit to Enable the Design of Trustworthy AI. In: Stephanidis C. et al. (eds) HCI International 2021 - Late Breaking Papers: Multimodality, eXtended Reality, and Artificial Intelligence. HCII 2021. Lecture Notes in Computer Science, vol 13095. Springer, Cham. https://doi.org/10.1007/978-3-030-90963-5_41

Scientific publications

  • Schmager, Stefan; Pappas, Ilias; Vasilakopoulou, Polyxeni (2024). Citizens-Focused Design Principles for Human-Centered AI in Public Services. AMCIS 2024 Proceedings. ISBN: 9781958200117. Association for Information Systems (AIS). Paper Number 1822.
  • Schmager, Stefan; Gupta, Samrat; Pappas, Ilias; Vassilakopoulou, Polyxeni (2024). Designing for AI Transparency in Public Services: A User-Centred Study of Citizens’ Preferences. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 14720s 237 - 253.
  • Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vassilakopoulou, Polyxeni (2024). Exploring citizens' stances on AI in public services: A social contract perspective. Data & Policy. ISSN: 2632-3249. 6doi:10.1017/dap.2024.13.
  • Arnarsson, Robert Thor; Ellingsen, Mats; Pham, Quynh-Anh Nguyen; Sterkenburg, Jarl Joar Van; Cappelen, Gard; Hochwarter, Stefan; Schmager, Stefan (2023). Facilitating Responsible Use of Artificial Intelligence in the Public Sector Through Guidelines for Human- AI Interaction. Reports of the European Society for Socially Embedded Technologies. ISSN: 2510-2591. doi:10.48340/ihc2023_pd029.
  • Eriksson, Christer; Olsen, Kristian Mareno Matre; Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni (2023). Human-AI Collaboration in Public Services: The Case of Sick Leave Case Handling. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 14316s 41 - 53. doi:10.1007/978-3-031-50040-4_4.
  • Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vasilakopoulou, Polyxeni (2023). What do citizens think of AI adoption in public services? Exploratory research on citizen attitudes through a social contract lens. 56th Hawaii International Conference on System Sciences (HICSS 2023). ISBN: 978-0-9981331-6-4. ScholarSpace. Chapter. s 4472 - 4481.
  • Grøder, Charlotte Husom; Schmager, Stefan; Parmiggiani, Elena; Vassilakopoulou, Polyxeni; Pappas, Ilias; Papavlasopoulou, Sofia (2022). Educating about Responsible AI in IS: Designing a course based on Experiential Learning. ICIS 2022 Proceedings. ISBN: 978-1-958200-03-2. Association for Information Systems (AIS). Kapittel.
  • Schmager, Stefan (2022). FROM COMMERCIAL AGREEMENTS TO THE SOCIAL CONTRACT: HUMAN-CENTERED AI GUIDELINES FOR PUBLIC SERVICES. The 14th Mediterranean Conference on Information Systems (MCIS 2022). Acting in the digital society: moving towards a sustainable future. ISBN: 978-88-87173-05-5. Association for Information Systems (AIS).
  • Schmager, Stefan; Sousa, Sónia (2021). A Toolkit to Enable the Design of Trustworthy AI. HCI International 2021 - Late Breaking Papers: Multimodality, eXtended Reality, and Artificial Intelligence 23rd HCI International Conference, HCII 2021, Virtual Event, July 24–29, 2021, Proceedings. ISBN: 978-3-030-90963-5. Springer Nature.
  • Schmager, Stefan; Vassilakopoulou, Polyxeni (2024). Depunctualizing and Punctualizing AI: A Critical Approach to Transparency and AI Blackboxes within Information Infrastructures.
  • Schmager, Stefan (2024). Human-Centered AI for the public sector: Towards a framework for communicating AI use in public services.
  • Schmager, Stefan; Vassilakopoulou, Polyxeni (2024). The Citizens´ Right to Know: Empirical Insights for Human Centered AI Transparency.
  • Schmager, Stefan (2023). AI and the EU – Troubling Times Ahead or an Age of Opportunity.
  • Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni (2023). Defining Human-Centered AI: a Comprehensive Review of HCAI Literature.

Sectors

In social media

Last changed: 27.03.2024 14:03