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Dag Håkon Olsen

Dag Håkon Olsen

Professor

Professor

Department of Information Systems >

 

+47 38 14 17 06

+47 419 03 888

Office:
H1007 ( Universitetsveien 25, Kristiansand )

 

Research interests:

Digital Transformation, Enterprise systems, Business Process Management, IT and Business development, IT competence

Research interests

Digital transformation

Business process management

Enterprise architecture

Scientific publications

  • Olsen, Dag Håkon; Eikebrokk, Tom Roar (2024). Conceptualizing Business Process Management Capabilities In Digitalization Contexts. Procedia Computer Science. ISSN: 1877-0509.
  • Eikebrokk, Tom Roar; Olsen, Dag Håkon (2024). The Triple Bottom Line Co-Creation Canvas. Procedia Computer Science. ISSN: 1877-0509.
  • Verdal, Sondre; Olsen, Dag Håkon (2023). Digitalisering og prosessledelse i offentlig sektor: en studie av digitalisering i norske kommuner. NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN: 1892-0713. 2023 (2).
  • Ajer, Anne Kristin Sortehaug; Hustad, Eli; Olsen, Dag Håkon; Vasilakopoulou, Polyxeni (2023). Institutional Work for Enterprise Architecture. Communications of the Association for Information Systems. ISSN: 1529-3181. 53s 278 - 298. doi:10.17705/1CAIS.05311.
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon (2022). Deriving Design Principles for AI-Adaptive Learning Systems: Findings from Interviews with Experts. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 13454s 82 - 94. doi:10.1007/978-3-031-15342-6_7.
  • Gjerde, Tomas Grindheim; Lyngroth, Lars Olav; Olsen, Dag Håkon (2022). Implementering av digitale enheter – En casestudie av digitalisering i norske skoler. NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN: 1892-0713.
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon (2021). AI-enabled adaptive learning systems: A systematic mapping of the literature. Computers & Education: Artificial Intelligence (CAEAI). 2 (2021). s 1 - 12. doi:10.1016/j.caeai.2021.100017.
  • Eikebrokk, Tom Roar; Garmann-Johnsen, Niels Frederik; Olsen, Dag Håkon (2021). Co-creation in networks of SMEs: a conceptual model of the co-creation process. Procedia Computer Science. ISSN: 1877-0509. 181s 360 - 366. doi:10.1016/j.procs.2021.01.179.
  • Hustad, Eli; Olsen, Dag Håkon (2021). Creating a sustainable digital infrastructure: The role of service-oriented architecture. Procedia Computer Science. ISSN: 1877-0509. 181s 597 - 604. doi:10.1016/j.procs.2021.01.210.
  • Acilar, Ali; Olsen, Dag Håkon; Garmann-Johnsen, Niels Frederik; Eikebrokk, Tom Roar (2021). Factors Contributing to the Business Digital Divide: A Systematic Literature Review. Bled 2021 Proceedings. ISBN: 978-961-286-485-9. Association for Information Systems (AIS). 17.
  • Ajer, Anne Kristin Sortehaug; Hustad, Eli; Vassilakopoulou, Polyxeni; Olsen, Dag Håkon (2021). Strengthening the Use of Enterprise Architecture: an Institutional Work Perspective. Proceedings of the European Conference on Information Systems (ECIS) 2021. ISBN: 978-1-7336325-6-0. Association for Information Systems (AIS). 130.
  • Garmann-Johnsen, Niels Frederik; Olsen, Dag Håkon; Eikebrokk, Tom Roar (2021). The Co-creation Canvas. Procedia Computer Science. ISSN: 1877-0509. 181s 189 - 197. doi:10.1016/j.procs.2021.01.120.
  • Danielsen, Frank; Olsen, Dag Håkon; Framnes, Vetle Augustin (2021). Toward an Understanding of Big Data Analytics and Competitive Performance. Scandinavian Journal of Information Systems (SJIS). ISSN: 0905-0167. 33 (1). s 155 - 192.
  • Olsen, Dag Håkon; Eikebrokk, Tom Roar; Aspø, Kristian Flygel; Sajets, Elaine Christabel Nillama (2020). Co-creation for Digitalization : A Study of Co-creation in Norwegian Business Clusters. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12066s 126 - 137. doi:10.1007/978-3-030-44999-5_11.
  • Hustad, Eli; Olsen, Dag Håkon (2020). Digital Infrastructure for Sustainability: Benefits and Challenges of a Service-Oriented Environment. Society for Design and Process Science. ISSN: 1090-9389.
  • Ajer, Anne Kristin Sortehaug; Olsen, Dag Håkon (2020). Enterprise Architecture Implementation Is a Bumpy Ride: A Case Study in the Norwegian Public Sector. Electronic Journal of e-Government. ISSN: 1479-439X. 17 (2). s 79 - 94. doi:10.34190/EJEG.17.2.002.
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon (2020). Learning Environments in the 21st Century: A Mapping of the Literature. Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation. IFIP WG 8.6 International Conference on Transfer and Diffusion of IT, TDIT 2020, Tiruchirappalli, India, December 18–19, 2020, Proceedings, Part I. ISBN: 978-3-030-64849-7. Springer. Article. s 67 - 76.
  • Eikebrokk, Tom Roar; Olsen, Dag Håkon (2020). Robotic Process Automation and Consequences for Knowledge Workers; a Mixed-Method Study. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12066 LNCSs 114 - 125. doi:10.1007/978-3-030-44999-5_10.
  • Kabudi, Tumaini; Pappas, Ilias; Olsen, Dag Håkon (2020). Systematic Literature Mapping on AI-enabled Contemporary Learning Systems. 26th Americas Conference on Information Systems, AMCIS 2020. ISBN: 978-1-7336325-4-6. Association for Information Systems (AIS). Paper 4.
  • Eikebrokk, Tom Roar; Olsen, Dag Håkon (2020). Towards a process theory of is business value co-creation. Insights from enterprise systems adoption in an SME cluster. Scandinavian Journal of Information Systems (SJIS). ISSN: 0905-0167. 32 (2). s 1 - 35.
  • Hustad, Eli; Olsen, Dag Håkon; Jørgensen, Emeli Høvik; Sørheller, Vegard Uri (2019). Creating Business Value from Cloud-Based ERP Systems in Small and Medium-Sized Enterprises. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 11701 LNCSs 691 - 703. doi:10.1007/978-3-030-29374-1_56.
  • Eikebrokk, Tom Roar; Olsen, Dag Håkon (2019). ROBOTIC PROCESS AUTOMATION FOR KNOWLEDGE WORKERS – WILL IT LEAD TO EMPOWERMENT OR LAY-OFFS?. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN: 1892-0748. 27 (1).
  • Eikebrokk, Tom Roar; Lind, Emma; Olsen, Dag Håkon (2018). Co-creation of IT-value in a cluster of small enterprises. Procedia Computer Science. ISSN: 1877-0509. 138s 492 - 499. doi:10.1016/j.procs.2018.10.068.
  • Llave, Marilex Rea; Hustad, Eli; Olsen, Dag Håkon (2018). Creating value from business intelligence and analytics in SMEs: Insights from experts. AMCIS 2018 Proceedings. ISBN: 978-0-9966831-6-6. Association for Information Systems (AIS). DATA SCIENCE AND ANALYTICS FOR DECISION SUPPORT.
  • Eikebrokk, Tom Roar; Lind, Emma; Olsen, Dag Håkon (2018). Digital transformation in small and micro-sized firms; a case study of a performing arts cluster. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN: 1892-0748. 26 (1).
  • Llave, Marilex Rea; Olsen, Dag Håkon (2018). Drivers of Business Intelligence-based Value Creation: The Experts’ View. Digital and social transformation for a better society - Proceedings of the Twelfth Mediterranean Conference on Information Systems (MCIS 2018). ISBN: 978-960-7260-61-1. Association for Information Systems. Artikkel.
  • Ajer, Anne Kristin Sortehaug; Olsen, Dag Håkon (2018). Enterprise Architecture Challenges: A Case Study of three Norwegian Public Sectors. European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change ECIS 2018 Proceedings. ISBN: 9781861376671. Association for Information Systems. Paper.
  • El-Gazzar, Rania; Hustad, Eli; Olsen, Dag Håkon (2017). An institutional lens on cloud computing adoption: A study of institutional factors and adoption strategies. Proceedings of the 25th European Conference on Information Systems (ECIS 2017). ISBN: 978-3-00-050284-2. Association for Information Systems (AIS). Research papers. s 2477 - 2492.
  • Olsen, Dag Håkon; Lauvrak, Sondre; Michaelsen, Vetle (2017). BENEFITS AND CHALLENGES IN ENTERPRISE ARCHITECTURE MANAGEMENT: A CASE STUDY OF THE NORWEGIAN LABOUR AND WELFARE ADMINISTRATION. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN: 1892-0748. 25 (1).
  • Mikalef, Patrick; Framnes, Vetle Augustin; Danielsen, Frank; Krogstie, John; Olsen, Dag Håkon (2017). Big Data Analytics Capability: Antecedents and Business Value. Proceedings of the 21th Pacific Asia Conference on Information Systems. ISBN: 9789860491029. Association for Information Systems (AIS). 136.
  • Olsen, Dag Håkon (2017). Enterprise Architecture management challenges in the Norwegian health sector. Procedia Computer Science. ISSN: 1877-0509. 121s 637 - 645. doi:10.1016/j.procs.2017.11.084.
  • Hustad, Eli; Olsen, Dag Håkon; Løken, Sindre Dahl (2017). Implementing Service-oriented Architecture: A study of IT & business alignment and SOA governance. Proceedings of the 14th International Conference on Enterprise Systems, Accounting and Logistics (14th ICESAL 2017). ISBN: 978-960-287-155-3. International Conference on Enterprise Systems, Accounting and Logistics. R2. s 11 - 27.
  • Olsen, Dag Håkon; Trelsgård, Kjersti (2016). Enterprise Architecture adoption challenges: An exploratory case study of the Norwegian higher education sector. Procedia Computer Science. ISSN: 1877-0509. 100s 804 - 811. doi:10.1016/j.procs.2016.09.228.
  • Nygård, Martin; Olsen, Dag Håkon (2016). Enterprise architecture implementation challenges: an exploratory study of the norwegian health sector. NOKOBIT: Norsk konferanse for organisasjoners bruk av informasjonsteknologi. ISSN: 1892-0748. 24 (1).
  • Elgazzar, Rania Fahim H.I.; Hustad, Eli; Olsen, Dag Håkon (2016). Understanding cloud computing adoption issues: A Delphi study approach. Journal of Systems and Software. ISSN: 0164-1212. 118s 64 - 84. doi:10.1016/j.jss.2016.04.061.
  • Ifinedo, Princely; Olsen, Dag Håkon (2015). An Empirical Research on the Impacts of organisational decisions locus, tasks structure rules, knowledge, and IT function's value on ERP system success. International Journal of Production Research. ISSN: 0020-7543. 53 (8). s 2554 - 2568. doi:10.1080/00207543.2014.991047.
  • Anaya, Luay; Olsen, Dag Håkon; Flak, Leif Skiftenes (2015). START-UP COMPANY? GET YOUR ERP SYSTEM ASAP!”. Proceedings of the 12th European, Mediterranean & Middle Eastern Conference on Information Systems. ISBN: 978-960-6897-08-5. University of Pireus og Brunel University. 23.
  • Hustad, Eli; Olsen, Dag Håkon (2014). ERP Implementation in SME: A Failure Case. Information Systems for Small and Medium-Sized Enterprises, State of the Art of IS Research in SMEs. ISBN: 9783642382437. Springer. Chapter 11. s 213 - 228.
  • Zach, Ondrej; Munkvold, Bjørn Erik; Olsen, Dag Håkon (2012). ERP system implementation in SMEs: exploring the influences of the SME context. Enterprise Information Systems. ISSN: 1751-7575. 8 (2). s 309 - 335. doi:10.1080/17517575.2012.702358.
  • Hustad, Eli; Olsen, Dag Håkon (2013). Educating reflective Enterprise Systems practitioners: a design research study of the iterative building of a teaching framework. Information Systems Journal. ISSN: 1350-1917. 24 (5). s 445 - 473. doi:10.1111/isj.12032.
  • Anaya, Luay; Olsen, Dag Håkon (2014). Implementing ERP in a Challenging Environment: The Case of a Palestinian Telecom Company. 8th European Conference on IS Management and Evaluation. ISBN: 9781910309414. Academic Conferences Publishing. 1. s 289 - 297.
  • Hustad, Eli; Olsen, Dag Håkon (2014). Interaction of Critical Success Factors in ERP Implementation: A case study of a Norwegian SME. Proceedings of the 11th International Conference on Enterprise Systems, Accounting and Logistics (11th ICESAL 2014). ISBN: 978-960-287-146-1. International Conference on Enterprise Systems, Accounting and Logistics. 16. s 153 - 169.
  • Hustad, Eli; Olsen, Dag Håkon (2013). Critical Issues across the ERP Life Cycle in Small-and-Medium-Sized Enterprises: Experiences from a Multiple Case Study. CENTERIS 2013 - Conference on ENTERprise Information Systems / ProjMAN 2013 - International Conference on Project MANagement/ HCIST 2013 - International Conference on Health and Social Care Information Systems and Technologies. ISBN: 978-989-97433-2-8. Elsevier. KAPITTEL. s 179 - 188.
  • Hustad, Eli; Olsen, Dag Håkon (2013). ERP Post-Implementation: A Study of a Small-and-Medium-Sized Enterprise. Sociotechnical Enterprise Information Systems Design and Integration. ISBN: 9781466636644. IGI Global. KAPITTEL. s 72 - 85.
  • Hustad, Eli; Olsen, Dag Håkon (2012). Adoption of Cloud Computing: A Study of Enablers and Inhibitors in a Norwegian Context. Proceedings of the 9th International Conference on Enterprise Systems, Accounting and Logistics (ICESAL 2012). ISBN: 978-960-287-138-6. International Conference on Enterprise Systems, Accounting and Logistics. Artikkel. s 203 - 217.
  • Hustad, Eli; Olsen, Dag Håkon (2012). ERP systems in knowledge-intensive companies: An illustrative case study of a publisher. ECKM 2012 - 13th European Conference on Knowledge Management. ISBN: 978-1-908272-64-5. Academic Publishing International. Artikkel. s 476 - 484.
  • Hustad, Eli; Olsen, Dag Håkon (2012). The Dynamics of Critical Success Factors in ERP implementation: An SME Failure Case. Proceedings of the 9th International Conference on Enterprise Systems, Accounting and Logistics (ICESAL 2012). ISBN: 978-960-287-138-6. International Conference on Enterprise Systems, Accounting and Logistics. Artikkel. s 188 - 202.
  • Hustad, Eli; Olsen, Dag Håkon (2011). ERP Post-implementation Issues in Small-and-Medium-Sized Enterprises. Communications in Computer and Information Science (CCIS). ISSN: 1865-0929. 219s 290 - 299.
  • Hustad, Eli; Olsen, Dag Håkon (2011). ERP Post-implementation Issues in Small-and-Medium-Sized Enterprises. ENTERprise Information Systems, Communications in Computer and Information Science, part I. ISBN: 978-3-642-24357-8. Springer. kapittel. s 290 - 299.
  • Olsen, Dag Håkon; Zach, Ondrej (2011). ERP System Implementation in Make-to-order SMEs: An Exploratory Case Study. Proceedings of the 44th Hawaii International Conference on System Sciences (HICSS-44). ISBN: 978-1-4244-9618-1. IEEE Press. IEEE Computer Society.
  • Hustad, Eli; Olsen, Dag Håkon; Hoff, Christian (2011). ERP-implementering i en kunnskapsintensiv bedrift: en casestudie av et forlag. Proceeding from Norsk konferanse for organisasjoners bruk av informasjonsteknologi, 2011. ISBN: 978-82-519-2845-8. Tapir Akademisk Forlag. kapittel i proceedings. s 195 - 208.
  • Hustad, Eli; Olsen, Dag Håkon (2011). EXPLORING THE ERP PRE-IMPLEMENTATION PROCESS IN A SMALL-AND-MEDIUM-SIZED ENTERPRISE: A CASE STUDY OF A NORWEGIAN RETAIL COMPANY. Proceedings of the 19th European Conference on Information Systems. ISBN: 978-952-60-3574-1. Association for Information Systems (AIS). Paper 8.
  • Hustad, Eli; Olsen, Dag Håkon (2011). Teaching Enterprise Systems in Higher Education: The Learning Context Triangle. Proceedings of the 8th International Conference on Enterprise Systems, Accounting and Logistics (ICESAL 2011). ISBN: 978-960-287-107-2. International Conference on Enterprise Systems, Accounting and Logistics. paper 5. s 106 - 125.
  • Eikebrokk, Tom Roar; Iden, Jon; Olsen, Dag Håkon; Opdahl, Andreas Lothe (2011). Understanding the determinants of business process modelling in organisations. Business Process Management Journal. ISSN: 1463-7154. 17 (4). s 639 - 662. doi:10.1108/14637151111149465.
  • Hustad, Eli; Olsen, Dag H.; Hartvedt, Erik (2010). Anskaffelsesprosessen i et ERP-prosjekt: en casestudie av en SMB. Norsk Informatikkonferanse. ISBN: 978-82-519-2703-1. Tapir Akademisk Forlag. kapittel. s 39 - 52.
  • Eikebrokk, Tom Roar; Iden, Jon; Olsen, Dag Håkon; Opdahl, Andreas Lothe (2010). Determinants to the use of business process modeling. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS). ISSN: 1530-1605. s 1 - 10. doi:10.1109/HICSS.2010.143.
  • Eikebrokk, Tom Roar; Olsen, Dag H. (2010). Supporting SMEs towards e-business success: exploring the importance of training, competence and stimulation. Supporting SMEs towards e-business success: exploring the importance of training, competence and stimulation. ISBN: 9781616923006. IGI Global. kapittel. s 234 - 263.
  • Eikebrokk, Tom Roar; Olsen, Dag H. (2009). Training, competence, and business performance: evidence from e-business in European small and medium-sized enterprises. International Journal of E-Business Research. ISSN: 1548-1131. 5 (1). s 92 - 116.
  • Hustad, Eli; Olsen, Dag H.; Päivärinta, Tero (2008). ENTERPRISE-WIDE SYSTEMS IN HIGHER EDUCATION: A THREE-DIMENSIONAL TEACHING FRAMEWORK. Proceedings of Pre-icis workshop on enterprise systems 2008, Editors & Co-chairs: Darshana Sedera, Bjorn Johansson and Mary Sumner, Paris, Des 13-17, 2008. Association for Information Systems.
  • Olsen, Dag H.; Eikebrokk, Tom Roar; Iden, Jon; Olsen, Dag H.; Opdahl, Andreas Lothe (2008). Exploring Process-Modelling Practice: Towards a Conceptual Model. Proceedings of the Annual Hawaii International Conference on System Sciences. IEEE. s 376 - 383.
  • Eikebrokk, Tom Roar; Iden, Jon; Olsen, Dag H.; Olsen, Dag H.; Opdahl, Andreas Lothe (2008). Validating the Process-Modelling Practice Model. Enterprise Modelling and Information Systems Architectures - An International Journal. ISSN: 1860-6059. 3 (2). s 3 - 17.
  • Eikebrokk, Tom Roar; Olsen, Dag H. (2007). An empirical investigation of competency factors affecting e-business success in European SMEs. Information & Management. ISSN: 0378-7206. 44 (4). s 364 - 83.
  • Olsen, Dag H.; Iden, Jon; Opdahl, Andreas Lothe; Eikebrokk, Tom Roar; Olsen, Dag H. (2007). What Makes Process Modelling Effective? Modelling or Project Factors?. Business Process and Services Computing. Gesellschaft für Informatik. s 227.
  • Flak, Leif Skiftenes; Olsen, Dag H.; Wolcott, Peter (2006). Local e-Government in Norway: Current status and emerging issues. Scandinavian Journal of Information Systems (SJIS). ISSN: 0905-0167.
  • Eikebrokk, Tom Roar; Iden, Jon; Olsen, Dag H.; Opdahl, Andreas Lothe (2006). Process Modelling Practice: Theory Formulation and Preliminary Results. NOKOBIT 2006 - Norsk Konferanse for organisasjoners bruk av IT. Tapir Akademisk Forlag.
  • Olsen, Dag H.; Eikebrokk, Tom Roar (2006). Training for the e-business competition: an empirical investigation of the relationship between competence, training and performance in European SMEs. Proceedings from the 39th annual Hawaii International Conference on Systems Sciences (HICSS). IEEE.
  • Olsen, Dag H.; Eikebrokk, Tom Roar (2005). Co-opetition and e-Business Success in SMEs: An Empirical Investigation of European SMEs. Proceedings of the 38th annual Hawaii International Conference on Systems Sciences. IEEE.
  • Iden, Jon; Eikebrokk, Tom Roar; Olsen, Dag H.; Opdahl, Andreas Lothe (2005). Prosessforbedring – en vurdering av nasjonal praksis. Proceedings from the Norwegian conference for organizations' use of information technology (NOKOBIT). Tapir Akademisk Forlag.
  • Eikebrokk, Tom Roar; Olsen, Dag H. (2003). Understanding e-business competencies in SMEs: a conceptual and operational approach. Seeking success in e-business. Kluwer Academic Publishers.
  • Olsen, Dag H.; Purao, Sandeep (2001). Introduction to Special Series on Information Exchange in Electronic Markets: New Business Models. Informing Science. ISSN: 1547-9684. Volume 4 (No 4). s 115 - 116.
  • Ørvik, Tore Udd; Olsen, Dag H.; Sein, Maung K.; Zupancic, Joze; Wojtkowski, Wita; Wojtkowski, W. Gregory; Wrycza, Stanislaw (1999). Deployment of Systems Development Methods. Evolution and Challenges in Systems Development. Kluwer Academic / Plenum Publishers. laerebok. s 19 - 31.
  • Ørvik, Tore U.; Olsen, Dag H.; Sein, Maung K. (1999). Deployment of system development methods: Exploring paradigmatic mismatches. Evolution and challenges in system development : proceedings of the seventh international conference on information systems development, held September 21-23, 1998, in Bled, Slovenia. ISBN: 0-306-46053-X. Kluwer Academic/ Plenum Publishers. s 19 - 31.
  • Olsen, Dag H.; Sena, James A. (1996). Decision support for the administrative man: a prototype DSS case. European Journal of Information Systems. ISSN: 0960-085X. 5s 10 - 23. doi:10.1057/ejis.1996.8.
  • Olsen, Dag H.; Sena, James A.; Haavengen, Bjørn (1996). The Value Chain Component in a Decision Support System: A Case Example. IEEE transactions on engineering management. ISSN: 0018-9391. 43 (4). s 418 - 428.

Sectors

Last changed: 11.08.2019 12:08