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Polyxeni Vasilakopoulou

Polyxeni Vasilakopoulou

Professor

Professor

Department of Information Systems >

 

+47 38 14 24 18

+47 416 67 639

Office:
H1009 ( Universitetsveien 25, Kristiansand )

Interested in the design of ICT-enabled interventions in organizations and the bearing of digital technology on people and work systems. Research within three key themes: a) studies on the dynamics and governance of digital infrastructures, b) studies on the digitalisation and evolution of work processes and practices, and c) design-oriented studies with a sensitivity to user perspectives. A common focus across themes: data-driven value creation and the distribution of control over data. A brief CV can be found here.

TEACHING

Teaching both in our undergraduate and graduate programs:

and contributing to:

BACKGROUND

Twelve years as a practitioner in Consulting (1997-2009). Projects related to ICT-enabled operations streamlining and data-driven decision support (mostly within banking).

PhD, Department of Industrial Management and Operational Research, National Technical University of Athens, Greece (2012)

MSc, Department of Industrial Engineering and Operations Research, School of Engineering, Columbia University, USA (1997)

Engineering Diploma (Siv.ing.), Department of Production Engineering & Management, Technical University of Crete, Greece (1995)

 

PUBLISHING

Publishing in leading IS journals and conferences. Co-edited an open-access book on Information Infrastructures for eHealth. Detailed list of publications presented below.

Projects

AI4Users: Project manager and PI (2020-2024). The project is funded by the Norwegian Research Council and carried out by a partnership of three research institutions (UiA-leader, UiO, NTNU). AI4Users aims to strengthen the Responsible Use of Artificial Intelligence in public service delivery. The project takes a human-centred perspective for the development of tools and design principles to help users trust AI solutions. The novelty of AI4Users is that it targets specifically non-experts extending the reach of research beyond AI experts and data scientists.

Frida@Work: Workpackage leader and manager for UiA´s part (2020-2021). The project is funded by the Norwegian Labour and Welfare Administation (NAV) and carried out by a partnership of three research institutions (UiO-leader, UiA, NTNU). The focus of UiA´s part is on the interaction and handovers between NAV´s chatbot Frida and service employees.

Scientific publications

  • Shollo, Arisa; Vasilakopoulou, Polyxeni (2024). Beyond Risk Mitigation: Practitioner Insights on Responsible AI as Value Creation. ECIS 2024 Proceedings. ISBN: 978-1-958200-10-0. Association for Information Systems (AIS). 2296.
  • Schmager, Stefan; Pappas, Ilias; Vasilakopoulou, Polyxeni (2024). Citizens-Focused Design Principles for Human-Centered AI in Public Services. AMCIS 2024 Proceedings. ISBN: 9781958200117. Association for Information Systems (AIS). Paper Number 1822.
  • Schmager, Stefan; Gupta, Samrat; Pappas, Ilias; Vassilakopoulou, Polyxeni (2024). Designing for AI Transparency in Public Services: A User-Centred Study of Citizens’ Preferences. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 14720s 237 - 253.
  • Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vassilakopoulou, Polyxeni (2024). Exploring citizens' stances on AI in public services: A social contract perspective. Data & Policy. ISSN: 2632-3249. 6doi:10.1017/dap.2024.13.
  • Lanamäki, Arto; Väyrynen, Karin; Hietala, Heidi; Parmiggiani, Elena; Vasilakopoulou, Polyxeni (2024). Not Inevitable: Navigating Labor Displacement and Reinstatement in the Pursuit of AI for Social Good. Communications of the Association for Information Systems. ISSN: 1529-3181. 55s 1 - 17.
  • Wang, Fredrik; Pappas, Ilias; Vassilakopoulou, Polyxeni (2024). Operationalizing Algorithmic Fairness: Empirical Study and Framework Proposal. Proceedings of the 29th UK Academy for Information Systems (UKAIS) International Conference. ISBN: 978-1-7390875-1-7. Association for Information Systems (AIS). 22.
  • Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni; Purao, Sandeep (2024). Responsible AI Principles: Findings from an Empirical Study on Practitioners' Perceptions. Proceedings of the 29th UK Academy for Information Systems (UKAIS) International Conference. ISBN: 978-1-7390875-1-7. Association for Information Systems (AIS). 1.
  • Kempton, Alexander Moltubakk; Parmiggiani, Elena; Vasilakopoulou, Polyxeni (2023). Accountability in Managing Artificial Intelligence: State of the Art and a way forward for Information Systems Research. Proceedings of the European Conference on Information Systems ECIS 2023. ISBN: 978-1-958200-08-7. Association for Information Systems (AIS). Artikkel.
  • Zimmer, Markus Philipp; Vasilakopoulou, Polyxeni; Grisot, Miria; Niemimaa, Marko Ilmari (2023). Criticality and Values in Digital Transformation Research: Insights from a Workshop. Communications of the Association for Information Systems. ISSN: 1529-3181. 53s 964 - 983. doi:10.17705/1CAIS.05341.
  • Paparova, Dragana; Aanestad, Margunn; Vassilakopoulou, Polyxeni; Bahus, Marianne (2023). Data governance spaces: The case of a national digital service for personal health data. Information and organization. ISSN: 1471-7727. 33 (1). doi:10.1016/j.infoandorg.2023.100451.
  • Ellefsen, Erlend Kristian Brøvig; Foss, Ole Kristoffer; Vassilakopoulou, Polyxeni (2023). Enhancing Smartwatches through Value-Sensitive Design: Fostering Immediate Usefulness and Value Sensitization. Reports of the European Society for Socially Embedded Technologies. ISSN: 2510-2591. doi:10.48340/ihc2023_p017.
  • Erdvik, Magnus; Intaraphasuk, Kantasit; Pappas, Ilias; Vassilakopoulou, Polyxeni (2023). Establishing a Health Data Marketplace: A Framework for Success. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 14316doi:10.1007/978-3-031-50040-4_17.
  • Intaraphasuk, Kantasit; Erdvik, Magnus; Pappas, Ilias; Vassilakopoulou, Polyxeni (2023). Establishing a Health Data Marketplace: Insights from Stakeholder Interviews. Reports of the European Society for Socially Embedded Technologies. ISSN: 2510-2591. doi:10.48340/ihc2023_pd018.
  • Kotsialos, Apostolos; Vassilakopoulou, Polyxeni (2023). Fleet management enterprise systems and traffic control synergies: a literature review and research agenda. Procedia Computer Science. ISSN: 1877-0509. 219s 529 - 536. doi:10.1016/j.procs.2023.01.321.
  • Eriksson, Christer; Olsen, Kristian Mareno Matre; Schmager, Stefan; Pappas, Ilias; Vassilakopoulou, Polyxeni (2023). Human-AI Collaboration in Public Services: The Case of Sick Leave Case Handling. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 14316s 41 - 53. doi:10.1007/978-3-031-50040-4_4.
  • Ajer, Anne Kristin Sortehaug; Hustad, Eli; Olsen, Dag Håkon; Vasilakopoulou, Polyxeni (2023). Institutional Work for Enterprise Architecture. Communications of the Association for Information Systems. ISSN: 1529-3181. 53s 278 - 298. doi:10.17705/1CAIS.05311.
  • Akbarighatar, Pouria; Pappas, Ilias; Vasilakopoulou, Polyxeni (2023). JUSTICE AS FAIRNESS: A HIERARCHICAL FRAMEWORK OF RESPONSIBLE AI PRINCIPLES. Proceedings of the European Conference on Information Systems ECIS 2023. ISBN: 978-1-958200-08-7. Association for Information Systems (AIS). Conference paper 79.
  • Akbarighatar, Pouria; Pappas, Ilias; Vassilakopoulou, Polyxeni (2023). Practices for Responsible AI: Findings from Interviews with Experts. The 29th Americas Conference on Information Systems (AMCIS). ISBN: 978-1-958200-05-6. Association for Information Systems (AIS). Conference paper 1217.
  • Pappas, Ilias; Vassilakopoulou, Polyxeni; Kruse, Leona Chandra; Purao, Sandeep (2023). Practicing Effective Stakeholder Engagement for Impactful Research. IEEE Transactions on Technology and Society. ISSN: 2637-6415. 4 (3). s 248 - 254. doi:10.1109/TTS.2023.3296991.
  • Schmager, Stefan; Grøder, Charlotte Husom; Parmiggiani, Elena; Pappas, Ilias; Vasilakopoulou, Polyxeni (2023). What do citizens think of AI adoption in public services? Exploratory research on citizen attitudes through a social contract lens. 56th Hawaii International Conference on System Sciences (HICSS 2023). ISBN: 978-0-9981331-6-4. ScholarSpace. Chapter. s 4472 - 4481.
  • Vassilakopoulou, Polyxeni; Pappas, Ilias (2022). AI/Human Augmentation: A Study on Chatbot – Human Agent Handovers. IFIP Advances in Information and Communication Technology. ISSN: 1868-4238. 660s 118 - 123. doi:10.1007/978-3-031-17968-6_8.
  • Vassilakopoulou, Polyxeni; Haug, Arve; Salvesen, Leif Martin; Pappas, Ilias (2022). Developing human/AI interactions for chat-based customer services: lessons learned from the Norwegian government. European Journal of Information Systems. ISSN: 0960-085X. doi:10.1080/0960085X.2022.2096490.
  • Grøder, Charlotte Husom; Schmager, Stefan; Parmiggiani, Elena; Vassilakopoulou, Polyxeni; Pappas, Ilias; Papavlasopoulou, Sofia (2022). Educating about Responsible AI in IS: Designing a course based on Experiential Learning. ICIS 2022 Proceedings. ISBN: 978-1-958200-03-2. Association for Information Systems (AIS). Kapittel.
  • Agudelo-Londoño, Sandra; Vassilakopoulou, Polyxeni; Aanestad, Margunn (2022). MiPrescription as the information infrastructure backbone in the Colombian healthcare system. International Journal of Electronic Healthcare. ISSN: 1741-8453. 12 (2). s 126 - 138. doi:10.1504/IJEH.2022.122085.
  • Vassilakopoulou, Polyxeni; Parmiggiani, Elena; Shollo, Arisa; Grisot, Miria (2022). Responsible AI: Concepts, critical perspectives and an Information Systems research agenda. Scandinavian Journal of Information Systems (SJIS). ISSN: 0905-0167. 34 (2). s 89 - 112.
  • Tisland, Ingvild; Sodefjed, Marthe Løvsland; Vassilakopoulou, Polyxeni; Pappas, Ilias (2022). The Role of Quality, Trust, and Empowerment in Explaining Satisfaction and Use of Chatbots in e-government. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 13454s 279 - 291. doi:10.1007/978-3-031-15342-6_22.
  • Kempton, Alexander Moltubakk; Vassilakopoulou, Polyxeni (2021). Accountability, Transparency and Explainability in AI for Healthcare. Reports of the European Society for Socially Embedded Technologies. ISSN: 2510-2591. doi:10.18420/ihc2021_018.
  • Mygland, Morten Johan; Schibbye, Morten; Pappas, Ilias; Vasilakopoulou, Polyxeni (2021). Affordances in Human-Chatbot Interaction: A Review of the Literature.. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 12896s 3 - 17. doi:10.1007/978-3-030-85447-8_1.
  • Vassilakopoulou, Polyxeni; Hustad, Eli (2021). Bridging Digital Divides: a Literature Review and Research Agenda for Information Systems Research. Information Systems Frontiers. ISSN: 1387-3326. doi:10.1007/s10796-020-10096-3.
  • Flovik, Sondre; Moudnib, Robin Amir Rondestvedt; Vassilakopoulou, Polyxeni (2021). Determinants of Blockchain Technology Introduction in Organizations: an Empirical Study among Experienced Practitioners. Procedia Computer Science. ISSN: 1877-0509. 2021 (181). s 664 - 670. doi:10.1016/j.procs.2021.01.216.
  • Ajer, Anne Kristin Sortehaug; Hustad, Eli; Vassilakopoulou, Polyxeni (2021). Enterprise architecture operationalization and institutional pluralism: The case of the Norwegian Hospital sector. Information Systems Journal. ISSN: 1350-1917. 31 (4). s 610 - 645. doi:10.1111/isj.12324.
  • Farshchian, Babak A.; Grisot, Miria; Hochwarter, Stefan; Islind, Anna Sigridur; Mikalsen, Marius; Parmiggiani, Elena; Vassilakopoulou, Polyxeni (2021). Platform-Supported Cooperative Work. Reports of the European Society for Socially Embedded Technologies. ISSN: 2510-2591. doi:10.18420/ecscw2021-wsmc04.
  • Ajer, Anne Kristin Sortehaug; Hustad, Eli; Vassilakopoulou, Polyxeni; Olsen, Dag Håkon (2021). Strengthening the Use of Enterprise Architecture: an Institutional Work Perspective. Proceedings of the European Conference on Information Systems (ECIS) 2021. ISBN: 978-1-7336325-6-0. Association for Information Systems (AIS). 130.
  • Vassilakopoulou, Polyxeni; Grisot, Miria (2020). Effectual tactics in digital intrapreneurship: A process model. Journal of strategic information systems. ISSN: 0963-8687. 29 (3). doi:10.1016/j.jsis.2020.101617.
  • Hustad, Eli; Bekkevik, Frode Mathias; Holm, Ole Reidar; Vassilakopoulou, Polyxeni (2020). Employee Information Security Practices: A Framework and Research Agenda. International Journal of E-Services and Mobile Applications. ISSN: 1941-627X. 12 (2). doi:10.4018/IJESMA.2020040101.
  • Hustad, Eli; Sørheller, Vegard Uri; Jørgensen, Emeli Høvik; Vassilakopoulou, Polyxeni (2020). Moving enterprise resource planning (ERP) systems to the cloud: the challenge of infrastructural embeddedness. International Journal of Information Systems and Project Management. ISSN: 2182-7796. 8 (1). s 5 - 20. doi:10.12821/ijispm080101.
  • Vassilakopoulou, Polyxeni (2020). Sociotechnical Approach for Accountability by Design in AI Systems. Proceedings of the 28th European Conferenceon Information Systems (ECIS), Marrakech, Morocco/Online, 15 - 17 June 2020. ISBN: 978-1-7336325-1-5. Association for Information Systems (AIS). paper 12.
  • Vassilakopoulou, Polyxeni; Grisot, Miria; Aanestad, Margunn (2019). Between Personal and Common: the Design of Hybrid Information Spaces. Computer Supported Cooperative Work (CSCW). ISSN: 0925-9724. 28 (6). s 1011 - 1038. doi:10.1007/s10606-017-9304-y.
  • Aanestad, Margunn; Vassilakopoulou, Polyxeni; Øvrelid, Egil (2019). Collaborative Innovation in Healthcare: Boundary Resources for Peripheral Actors. Proceedings of the International Conference on Information Systems - Information Systems - the Heart of Innovation Ecosystems, ICIS 2019. ISBN: 978-0-9966831-9-7. Association for Information Systems (AIS). Artikkel 3010.
  • Vassilakopoulou, Polyxeni; Aanestad, Margunn (2019). Communal data work: Data sharing and re-use in clinical genetics. Health Informatics Journal. ISSN: 1460-4582. 25 (3). s 511 - 525. doi:10.1177/1460458219833117.
  • Hustad, Eli; Hansen, June Lithell; Skaiaa, Andreas; Vassilakopoulou, Polyxeni (2019). Digital Inequalities: A Review of Contributing Factors and Measures for Crossing the Divide. Lecture Notes in Computer Science (LNCS). ISSN: 0302-9743. 11701 LNCSs 505 - 519. doi:10.1007/978-3-030-29374-1_41.
  • Ajer, Anne Kristin Sortehaug; Hustad, Eli; Vassilakopoulou, Polyxeni (2019). Enterprise Architecture in Hospitals: Resolving Incongruence Issues. Health and Wellbeing e-Networks for All - Proceedings of the 17th World Congress on Medical and Health Informatics. ISBN: 978-1-64368-003-3. IOS Press. Article. s 659 - 663.
  • Vassilakopoulou, Polyxeni; Øvrelid, Egil; Aanestad, Margunn (2019). Expanding hospital infrastructures: boundary resources for peripheral actors. Reports of the European Society for Socially Embedded Technologies. ISSN: 2510-2591. doi:10.18420/ihc2019_011.
  • Vassilakopoulou, Polyxeni; Grisot, Miria; Aanestad, Margunn (2019). Friction forces and patient-centredness: Understanding how established logics endure during infrastructure transformation. Health Informatics Journal. ISSN: 1460-4582. 25 (2). s 361 - 371. doi:10.1177/1460458217712053.
  • Aanestad, Margunn; Vassilakopoulou, Polyxeni (2019). Innovation Readiness in Healthcare Information Infrastructures: Key Resources to Enable Collaborative Digital Innovation. Proceedings of the 17th Scandinavian Conference on Health Informatics 2019. ISBN: 978-91-7929-957-6. Linköping University Electronic Press. Academic Article. s 61 - 66.
  • Agudelo-Londoño, Sandra; Vassilakopoulou, Polyxeni; Aanestad, Margunn (2019). “MIPRES grew like a snowball and took us with it”: Evolution of a health information infrastructure. Reports of the European Society for Socially Embedded Technologies. ISSN: 2510-2591. doi:10.18420/ihc2019_017.
  • Grisot, Miria; Vassilakopoulou, Polyxeni; Aanestad, Margunn (2018). Dealing with Tensions in Technology Enabled Healthcare Innovation: Two Cases from the Norwegian Healthcare Sector. Controversies in Healthcare Innovation. Service, Technology and Organization. ISBN: 978-1-137-55779-7. Palgrave Macmillan. 5. s 109 - 132.
  • Osnes, Karoline Bergstøl; Olsen, Julie Roaldsøy; Vassilakopoulou, Polyxeni; Hustad, Eli (2018). ERP Systems in Multinational Enterprises: A literature Review of Post-implementation Challenges. Procedia Computer Science. ISSN: 1877-0509. 138s 541 - 548. doi:10.1016/j.procs.2018.10.074.
  • Nygård, Henriette; Broen, Monika Lundh; Hustad, Eli; Vassilakopoulou, Polyxeni (2018). Early Warning Systems in a Digitalisation Era: Key Characteristics and Directions for Future Research. Digital and social transformation for a better society - Proceedings of the Twelfth Mediterranean Conference on Information Systems (MCIS 2018). ISBN: 978-960-7260-61-1. Association for Information Systems. 22.
  • Vassilakopoulou, Polyxeni; Skorve, Espen; Aanestad, Margunn (2018). Enabling openness of valuable information resources: Curbing data subtractability and exclusion. Information Systems Journal. ISSN: 1350-1917. 29 (4). s 768 - 786. doi:10.1111/isj.12191.
  • Ajer, Anne Kristin Sortehaug; Hustad, Eli; Vassilakopoulou, Polyxeni (2018). Enterprise Architects’ Logics across Organizational Levels: A Case Study in the Norwegian Hospital Sector. Digital and social transformation for a better society - Proceedings of the Twelfth Mediterranean Conference on Information Systems (MCIS 2018). ISBN: 978-960-7260-61-1. Association for Information Systems. Paper.
  • Sørheller, Vegard Uri; Jørgensen, Emeli Høvik; Hustad, Eli; Vassilakopoulou, Polyxeni (2018). Implementing cloud ERP solutions: a review of sociotechnical concerns. Procedia Computer Science. ISSN: 1877-0509. 138s 470 - 477. doi:10.1016/j.procs.2018.10.065.
  • Bekkevik, Frode Mathias; Holm, Ole Reidar; Vassilakopoulou, Polyxeni; Hustad, Eli (2018). Information Security Practices in Organizations: A Literature Review on Challenges and Related Measures. Digital and social transformation for a better society - Proceedings of the Twelfth Mediterranean Conference on Information Systems (MCIS 2018). ISBN: 978-960-7260-61-1. Association for Information Systems (AIS). 15.
  • Vassilakopoulou, Polyxeni; Pesaljevic, Aleksandra; Aanestad, Margunn (2018). Polycentric governance of interorganizational systems: managerial and architectural arrangements. European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change ECIS 2018 Proceedings. ISBN: 9781861376671. Association for Information Systems. 1922.
  • Skorve, Espen; Vassilakopoulou, Polyxeni; Aanestad, Margunn; Grunfeld, Thomas Berthold (2017). A Lens for Evaluating Genetic Information Governance Models: Balancing Equity, Efficiency and Sustainability. Studies in Health Technology and Informatics. ISSN: 0926-9630. 235s 298 - 302. doi:10.3233/978-1-61499-753-5-298.
  • Vassilakopoulou, Polyxeni; Grisot, Miria; Blegind Jensen, Tina; Sellberg, Nina; Eltes, Johan; Thorseng, Anne Asmyr; Aanestad, Margunn (2017). Building National eHealth Platforms: the Challenge of Inclusiveness. Proceedings of the International Conference on Information Systems - Transforming Society with Digital Innovation, ICIS 2017. ISBN: 9780996683159. Association for Information Systems. Article 81.
  • Vassilakopoulou, Polyxeni; Pesaljevic, Aleksandra; Marmaras, Nicolas; Aanestad, Margunn (2017). Collective action in national e-health initiatives: Findings from a cross-analysis of the Norwegian and Greek e-prescription initiatives.. Linköping Electronic Conference Proceedings. ISSN: 1650-3686. 145s 36 - 42.
  • Vassilakopoulou, Polyxeni; Marmaras, Nicolas (2017). Cultivating the Installed Base: The Introduction of e-Prescription in Greece. Information Infrastructures within European Health Care: Working with the Installed Base. ISBN: 978-3-319-51018-7. Springer. 7. s 89 - 108.
  • Aanestad, Margunn; Grisot, Miria; Hanseth, Ole; Vassilakopoulou, Polyxeni (2017). Information Infrastructures and the Challenge of the Installed Base. Information Infrastructures within European Health Care: Working with the Installed Base. ISBN: 978-3-319-51018-7. Springer. 3. s 25 - 33.
  • Aanestad, Margunn; Grisot, Miria; Hanseth, Ole; Vassilakopoulou, Polyxeni (2017). Information Infrastructures for eHealth. Information Infrastructures within European Health Care: Working with the Installed Base. ISBN: 978-3-319-51018-7. Springer. 2. s 11 - 23.
  • Hustad, Eli; Vassilakopoulou, Polyxeni; Cirikovic, Mirza; Koekebakker, Endre (2017). Knowledge Management towards a digitalization era: systematic review of past research and future directions. 18th European Conference on Knowledge Management ECKM 2017. ISBN: 978-1-911218-48-7. ACI Academic Conferences International. Volume 1. s 466 - 476.
  • Grisot, Miria; Vassilakopoulou, Polyxeni (2017). Re-Infrastructuring for eHealth: Dealing with Turns in Infrastructure Development. Computer Supported Cooperative Work (CSCW). ISSN: 0925-9724. 26 (1). s 7 - 31. doi:10.1007/s10606-017-9264-2.
  • Aanestad, Margunn; Grisot, Miria; Hanseth, Ole; Vassilakopoulou, Polyxeni (2017). Strategies for Building eHealth Infrastructures. Information Infrastructures within European Health Care: Working with the Installed Base. ISBN: 978-3-319-51018-7. Springer. 4. s 35 - 51.
  • Grisot, Miria; Vassilakopoulou, Polyxeni; Aanestad, Margunn (2017). The Norwegian eHealth Platform: Development Through Cultivation Strategies and Incremental Changes. Information Infrastructures within European Health Care: Working with the Installed Base. ISBN: 978-3-319-51018-7. Springer. 12. s 193 - 208.
  • Vassilakopoulou, Polyxeni; Grisot, Miria; Aanestad, Margunn (2016). Enabling Electronic Interactions between Patients and Healthcare Providers: a service design perspective. Scandinavian Journal of Information Systems (SJIS). ISSN: 0905-0167. 28 (1). s 71 - 90.
  • Vassilakopoulou, Polyxeni; Skorve, Espen; Aanestad, Margunn (2016). Premises for Clinical Genetics Data Governance: Grappling with Diverse Value Logics. The Ethics of Biomedical Big Data. ISBN: 978-3-319-33523-0. Springer. 11. s 239 - 256.
  • Vassilakopoulou, Polyxeni; Grisot, Miria; Aanestad, Margunn (2015). A Frugal Approach to Novelty: Patient-oriented Digital Health Initiatives Shaped by Affordable Losses and Alliances. Proceedings of ECIS 2015. ISBN: 978-3-00-050284-2. Association for Information Systems. 193.
  • Vassilakopoulou, Polyxeni; Grisot, Miria; Aanestad, Margunn (2015). Co-Creation of Patient-Oriented Services: Design of Electronic Booking for Norwegian Healthcare. Nordic Contributions in IS Research. 6th Scandinavian Conference on Information Systems, SCIS 2015, Oulu, Finland, August 9-12, 2015, Proceedings.. ISBN: 978-3-319-21782-6. Springer. 14. s 193 - 207.
  • Vassilakopoulou, Polyxeni; Grisot, Miria; Aanestad, Margunn (2015). Co-creation of patient-oriented services: Design of electronic booking for Norwegian healthcare. Lecture Notes in Business Information Processing. ISSN: 1865-1348. 223s 193 - 207. doi:10.1007/978-3-319-21783-3_14.
  • Vassilakopoulou, Polyxeni; Marmaras, Nicolas (2015). Investigating technology-induced transitions in healthcare: Work practice adaptations within their overall context. Health Policy and Technology. ISSN: 2211-8837. 4 (3). s 277 - 285. doi:10.1016/j.hlpt.2015.04.006.
  • Gayialis, Sotiris; Ponis, Stavros; Tsigos, I.; Tatsiopoulos, I.P.; Vassilakopoulou, Polyxeni (2014). A Business Process Management System for Benchmarking and Re-engineering Purposes of Public Services. Hellenic Open Business Administration International Conference 2014: Conference Proceedings. ISBN: 978-960-538-937-6. Hellenic Open University. 1.
  • Vassilakopoulou, Polyxeni; Grisot, Miria (2014). Electronic Communication between Citizens and Healthcare Practitioners: An Analysis of Practitioner Reported Obstacles. Nordic Contributions in IS Research : 5th Scandinavian Conference on Information Systems, SCIS 2014, Ringsted, Denmark, August 10-13, 2014 : Proceedings. ISBN: 978-3-319-09545-5. Springer. paper 9. s 121 - 132.
  • Vassilakopoulou, Polyxeni; Grisot, Miria (2014). Electronic communication between citizens and healthcare practitioners: An analysis of practitioner reported obstacles. Lecture Notes in Business Information Processing. ISSN: 1865-1348. 186s 121 - 132. doi:10.1007/978-3-319-09546-2_9.
  • Vassilakopoulou, Polyxeni; Grisot, Miria (2014). Infrastructures for Patient-centeredness: connecting Novel and Existing Components to Serve Strategic Agendas for Change. Proceedings of the European Conference on Information Systems (ECIS) 2014, Tel Aviv, Israel, June 9-11, 2014. ISBN: 978-0-9915567-0-0. Association for Information Systems. article 1010. s 1 - 12.
  • Grisot, Miria; Vassilakopoulou, Polyxeni (2013). How the 'New' Makes Use of the 'Old': Understanding Reconfigurations of Information Systems and Organizations in the Norwegian Health Sector. Proceedings of the 34th International Conference on Information Systems. ICIS 2013, Milan, Italy. 2013. ISBN: 978-0-615-93383-2. Association for Information Systems. Paper 93.
  • Grisot, Miria; Vassilakopoulou, Polyxeni (2012). Infrastructures in healthcare: The interplay between generativity and standardization. International Journal of Medical Informatics. ISSN: 1386-5056. 82 (5). s E170 - E179. doi:10.1016/j.ijmedinf.2012.08.010.
  • Vassilakopoulou, Polyxeni; Marmaras, Nicolas (2013). Transitions in the making: introducing e-health platforms in Greece. European Conference on Information Systems (ECIS 2013) Proceedings. ISBN: 978-90-393-6112-2. Association for Information Systems. Paper 219.
  • Vassilakopoulou, Polyxeni; Tsagkas, Vassilis; Marmaras, Nicolas (2012). From “Rules to Interpret” to “Rules to Follow”: ePrescription in Greece. Electronic Journal of e-Government. ISSN: 1479-439X. 10 (2). s 147 - 155.
  • Vassilakopoulou, Polyxeni; Grisot, Miria (2012). Innovation in the face of the uncertainity: the case of "my health record". Proceedings of the 20th European Conference on Information Systems : ECIS 2012 : June 10-13, 2012, Barcelona. ISBN: 978-84-88971-54-8. Association for Information Systems. Paper 198.
  • Vassilakopoulou, Polyxeni; Tsagkas, Vassilis; Marmaras, Nicolas (2012). Workaround identification as an instrument for work analysis and design: a case study on ePrescription'. Work : A journal of Prevention, Assesment and rehabilitation. ISSN: 1051-9815. 41s 1805 - 1810. doi:10.3233/wor-2012-0389-1805.
  • Grisot, Miria; Vassilakopoulou, Polixeny (2011). Challenges in institutionalising electronic platforms for patient-healthcare provider communication. International Journal of Electronic Healthcare. ISSN: 1741-8453. 6 (2). s 138 - 152. doi:10.1504/IJEH.2011.044346.
  • Grisot, Miria; Vassilakopoulou, Polyxeni (2011). Challenges in institutionalising electronic platforms for patient–healthcare provider communication'. International Journal of Electronic Healthcare. ISSN: 1741-8453. 6 (2/3/4). s 138 - 152. doi:10.1504/ijeh.2011.044346.
  • Grisot, Miria; van der Velden, Maja; Vassilakopoulou, Polyxeni (2011). Socio-Technical Challenges in Designing a Web-Based Communication Platform. User Centred Networked Health Care. ISBN: 9781607508052. IOS Press. Artikkel 15. s 68 - 72.
  • Vassilakopoulou, Polyxeni; Tsagkas, Vassilis; Marmaras, Nicolas (2010). Conceptual Design of a Personalised Tool for Remote Preanaesthesia Evaluation: a User-Centered Approach. Electronic Healthcare. Third International Conference, eHealth 2010, Casablanca, Morocco, December 13-15, 2010, Revised Selected Papers. ISBN: 978-3-642-23634-1. Springer. KAPITTEL. s 243 - 246.
  • Vassilakopoulou, Polyxeni; Tsagkas, Vassilis; Marmaras, Nicolas (2010). Exploratory Analysis of Deviations from Formal Procedures during Preoperative Anaesthetic Evaluation. ECCE 2010 - European Conference on Cognitive Ergonomics, Delft, The Netherlands, August 25-27, 2010, Proceedings of the 28th annual conference of the European Association of Cognitive Ergonomics. ISBN: 978-1-60558-946-6. Association for Computing Machinery (ACM). KAPITTEL.
  • Nathanael, Dimitris; Vassilakopoulou, Polyxeni (2009). Integrating quality-in-use in the IS acquisition process: an activity perspective. Cognition, Technology & Work. ISSN: 1435-5558. 11 (4). s 293 - 312.
  • Marmaras, Nicolas; Vassilakopoulou, Polyxeni; Salvendy, Gavriel (1997). Developing a Cognitive Aid for CNC Lathe Programming Through a Problem-Driven Approach. International Journal of Cognitive Ergonomics. ISSN: 1088-6362. 1 (3). s 267 - 289.
  • Aanestad, Margunn; Grisot, Miria; Hanseth, Ole; Vassilakopoulou, Polyxeni (2017). Information Infrastructures within European Health Care: Working with the Installed Base. ISBN: 978-3-319-51018-7. Springer. s 263.
  • Schmager, Stefan; Vassilakopoulou, Polyxeni (2024). Depunctualizing and Punctualizing AI: A Critical Approach to Transparency and AI Blackboxes within Information Infrastructures.
  • Schmager, Stefan; Vassilakopoulou, Polyxeni (2024). The Citizens´ Right to Know: Empirical Insights for Human Centered AI Transparency.
  • Pappas, Ilias; Vassilakopoulou, Polyxeni (2024). Human AI Teaming.

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