23.08.2021 09:48 Uninett are reporting problems regarding Zoom. External participants are put in the lobby.
Previous operational messages
(SOLVED) Video server maintenance
Next weekend, our external supplier will upgrade the software on UiA's video server Kaltura (video.uia.no and video in Canvas).
In the period Friday 25 June at 14.00 until Sunday 27 June at 13.00 the service will be unstable with periodic interruptions.
(SOLVED) Problems with eduVPN
18.06.2021 12:30 We have technical problems with eduVPN. IT is working on solving the issue. 18.06.2021 13:10 The problem is solved.
(SOLVED) Problems with FEIDE-logins
15.06.2021 10:00 Changes have been made to the FEIDE service, which means that UiA must reactivate certain services. Efforts are being made to solve the problem.
(SOLVED) Problems logging in to Studentweb
10.06.2021 13:00 We are experiensing problems with logging in to Studentweb. The FS portal is also unstable. The supplier is working to resolve the issue.
(SOLVED) Problems with employee search on uia.no
09.06.2021 09:15: We have problems with the employee search on uia.no. The error has been reported to the webteam. 09.06.2021 10:40 The problem has been solved.
(SOLVED) Problems with the password service
07.06.2021 09:30 We have problems with the password service passord.uia.no. The error has been reported to the supplier. 07.06.2021 13:30: The problem has been solved.
(SOLVED) Change in FEIDE properties
06.06.21 08:36 Due to changed properties, the FEIDE login will give you a new question about accepting the use of information.
(SOLVED) Phishing / extortion messages
23.05.21 15:47
Over 1000 recipients at UiA have received a blackmail message like this. Of course only empty threats and one can delete the message.
Thanks to those who have forwarded to spam@uia.no.
IT has run the removal of messages in mailboxes.
(LØST) Fredag 12. mars: Det er fortsatt problemer med videotjenesten
En work-around som gjør at det går bedre er nå installert:
Avspilling av video ser ut til å fungere fint.
Opplasting av nye videoer og endring av innhold i eksisterende videoer er det problemer med.
Forelesere kan ha problemer med å jobbe på sine filmer. Laster de opp ny film, kan det ta timer før den kommer opp under "Mine videoer".
(LØST) Tirsdag 9. mars: Det er fortsatt problemer med vår videotjeneste
I mange tilfeller går det fint å spille av video i Canvas og på video.uia.no, men systemet går tregere. Det er også meldt om problemer med å få videoene til å spille av i det hele tatt.
Vår leverandør sier dette skyldes problemer med noen servere som må "re-synkes", og at dette arbeidet (og problemene) vil vare i hvert fall til torsdag morgen.
Opplasting av video er også påvirket og mange opplever at videoen ikke kommer inn, men at opplastingen står og "spinner". Filmene blir da liggende i kø og det tar unormalt lang tid før de kommer inn.
(LØST) Mandag 8. mars: Det er problemer med vår videotjeneste. Vi jobber med saken.
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