The student ombudsperson is an independent resource who provides advice to students and help them in their life as university students. The student ombudsman is bound to observe professional secrecy.
The student ombudsperson may
Investigate and make sure that UiA stays within the regulations when dealing with your issues and that your rights are respected
Be a neutral and independent body between you as a student and UIA in a possible conflict.
Be of assistance in appeal processes
Help you understand your own rights and obligations
Do not hesitate to get in touch if you have questions or need help. If the student ombudsperson cannot be of assistance, he will help you in the right direction.
The student ombudsperson may not
Take sides
Decide on current matters
Instruct or be instructed by decision-making bodies at UiA
Assist with cases that have already been discussed and decided by other units or decision-making bodies at UiA