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Consumer Behaviour

MF-205-1

Included in Study

  • Bachelor's Programme in Marketing and Management
  • Bachelor's Programme in Business Administration

Language of teaching

English

Recommended previous knowledge

MF-102 Marketing, or equivalent.

Learning outcomes

Upon successful completion of this course students will:

  • have a general knowledge about how individuals and groups select their preferred products and services
  • be able to describe the internal (psychological) and external (social) factors that affect consumer behaviour
  • understand the complexity of the consumer decision-making process
  • understand how knowledge of various aspects of consumer behaviour informs marketing strategies and, more generally, the actions of agents on the supply side of the market.

Contents

The objective of this course is to present an introduction to the field of consumer behaviour, and to illustrate the importance of understanding consumer behaviour for marketing managers, advertisers, policy makers, and the consumers themselves. The course will provide students with basic knowledge about the processes involved when individuals or groups select products or services.

The course examines a wide range of consumer behaviour concepts and students will gain theoretical and practical understanding of both internal (psychological) and external (social, cultural) factors that affect consumer behaviour. They will also learn how these factors are exploited by firms and policy makers with the help of modern information and communication technologies.

Throughout the course, cases from different industries will be used as illustrations. Students are expected to gain theoretical knowledge through the course content and to apply it to real-world case studies in exercises and discussions.

Teaching and learning methods

Lectures, on-line homework and assignments. Estimated workload is about 200 hours.

Examination requirements

Approved compulsory assignment(s). More info in Canvas at the start of the semester.

Examinations

3-hour written exam under supervision. Assessment expression: letter grade, A-F.

Student evaluation

The person responsible for the course, in consultation with the student representative, decides the method of evaluation and whether the courses will have a midterm- or end of term evaluation, see also the Quality System, section 4.1. Information about evaluation method for the course will be posted on Canvas.

Admission for external candidates

No

Credit reduction

  • MF-204-1 with 5 credits.
  • MF-201-1 with 7.5 credits.

Choose year for topic

Duration

1 semester

Credits

7.5

Start

Autumn

Campus

Kristiansand 

Faculty

School of Business and Law 

Reading List

Exam Papers