Heggertveit, Ida; Lindgren, Ida; Madsen, Christian Østergaard; Hofmann, Sara (2023). Administrative Burden in Digital Self-service: An Empirical Study About Citizens in Need of Financial Assistance. Electronic Participation. 14th IFIP WG 8.5 International Conference, ePart 2022, Linköping, Sweden, September 6–8, 2022, Proceedings. ISBN: 9783031232138. Springer. Konferanseartikkel. s 173 - 187.
Rydén, Hanne Sara-Maria Höglund; Hofmann, Sara; Verne, Guri Birgitte (2023). The self-serving citizen as a co-producer in the digital public service delivery. Electronic Government 22nd IFIP WG 8.5 International Conference, EGOV 2023, Budapest, Hungary, September 5–7, 2023, Proceedings. ISBN: 9783031411380. Springer.
Hofmann, Sara; Madsen, Christian Østergaard; Distel, Bettina (2020). Developing an Analytical Framework for Analyzing and Comparing National E-Government Strategies. Electronic Government. ISBN: 9783030575991. Springer. Chapter. s 15 - 28.
Ogonek, Nadine; Räckers, Michael; Gilge, Steffen; Hofmann, Sara (2020). E-Kompetenzen. Handbuch Digitalisierung in Staat und Verwaltung. ISBN: 9783658236694. Springer. Chapter 57.
Flak, Leif Skiftenes; Hofmann, Sara (2020). The Impact of Smart City Initiatives on Human Rights. CEUR Workshop Proceedings. ISSN: 1613-0073. 2797s 165 - 175.
Madsen, Christian Østergaard; Pieterson, Willem; Hofmann, Sara (2020). The Relationship Between Outbound and Inbound Communication in Government-to-Citizen Interaction. CEUR Workshop Proceedings. ISSN: 1613-0073. 2797s 107 - 116.
Madsen, Christian Østergaard; Hofmann, Sara (2019). Multichannel Management in the Public Sector: A Literature Review. Electronic Journal of e-Government. ISSN: 1479-439X. 17 (1). s 20 - 35.
Hofmann, Sara; Csaki, Csaba; Edelmann, Noella; Lampoltshammer, Thomas; Melin, Ulf; Parycek, Peter (2020). Electronic Participation. 12th IFIP WG 8.5 International Conference ePart. ISBN: 978-3-030-58140-4. Springer. s 200.
Hofmann, Sara; Müller, O; Rossi, Matti (2020). Designing for Digital Transformation. Co-Creating Services with Citizens and Industry. ISBN: 9783030648237. Springer.
Hofmann, Sara; Csaki, C (2020). Electronic Participation. ISBN: 9783030581411. Springer.
Hofmann, Sara; Müller, Oliver; Rossi, Matti (2020). Designing for Digital Transformation. Co-Creating Services with Citizens and Industry. ISBN: 978-3-030-64822-0. Springer Nature. s 480.
Rydén, Hanne Sara-Maria Höglund; Hofmann, Sara; Verne, Guri Birgitte (2023). The self-serving citizen as a co-producer in the digital public service delivery.
Flak, Leif Skiftenes; Vassilakopoulou, Polyxeni; Hofmann, Sara; Lyngstad, Cathrine Pihl; Kongsvild, Ragnhild (2022). Human centered digital transformation..
Hofmann, Sara; Madsen, Christian Østergaard; Lindgren, Ida; Verne, Guri Birgitte (2021). A citizen-centered analysis of what public services are suitable for digital communication channels..